Shakeira Faulckes
*** ***** **** ******, ************, PA 19123
Home: 215-***-****
Cell Phone: 267-***-****
Email: adxz9m@r.postjobfree.com
SUMMARY OF PROFESSIONAL QUALIFICATIONS
Provide accurate information to clients independently while serving multiple clients.
Discover client needs, and make recommendations to resolve any issues within the office.
Build and maintain internal and external customer relationships to ensure satisfaction.
Assist supervisors with multiple office projects.
Possess the ability to multi-task in order to finish projects in a timely fashion.
Proficient in Microsoft Word, Excel, and PowerPoint
Fountain view, Philadelphia, PA
Guest Services 11/2021 - Current
to greet and assist guests, residents, family members, and visitors of the facility; as well as, answer and route telephone calls and handle emergency situations.
Hahnemann Hospital, Philadelphia, PA 10/2018 – 11/2019
Receptionist
Served patients by greeting and helping them, scheduled appointments, and maintained records and accounts.
Welcomed patients and visitors in person or on the telephone, and answered any inquiries.
Synterra LTD, Philadelphia, PA 07/2017 – 11/2017
Resident Intern
Assisted Office Administrative with incoming and outgoing emails from all contractors on Payroll list.
Filed all employees’ paperwork properly in alphabetical order; Utilized Microsoft Word and Excel.
Made sure all employees’ payroll information was emailed or mailed directly to office before deadline.
Penn Staffing Services, Philadelphia, PA 05/2016 – 08/2016
Psychiatric Tech
Monitored adults with mental/behavioral problems within a rehabilitation facility.
Assisted medical staff with giving patients daily meals and medicine properly throughout the day.
Assisted Nurse Supervisor with daily procedures, making sure all patients were safe from any harm.
EDUCATION
Prism Career Institute, Upper Darby, PA
Paralegal Studies
William Penn High School, Philadelphia, PA
High School Diploma