Customer Service Quality Control
Resume:
Stacy Freise
Body Shop Estimator
adxz5z@r.postjobfree.com
Greenville, N.C.27858
Education
Computer Technology and
Customer Service at Middle
Georgia Technical College,
Warner Robins
Mar, 2013 - Apr, 2023
• BCST 1000 Interpersonal
Development
• BCS 1010 Survey of
Technology
• BCST 1020 Office
Management
• BCST 1030 Advanced Office
Management
Skills
Safety
Managing Multiple Tasks and
Priorities
Good time management
Outstanding Critical thinking and
decision making
Positive work Ethics
Customer Service Face to Face
Great Telephone Skills and
Techniques
Languages
English
Hobbies
Art
Gardening
Profile
I have several years of as a Body Shop Estimator. My responsibilities included providing accurate repair estimates for insurance companies and clients. I have a keen eye for detail and take pride in ensuring that all repairs are carried out to the highest standards. I am efficient in my work and always aim to provide a fast turnaround time on all estimates. My excellent communication skills enable me to build strong relationships with clients, which is essential in this role. Employment History
Quality Assurance Lead at Century Furniture, Hickory Jan, 2022 - Sep, 2022
• Analyze quality control test results and provide feedback and interpretation to production management.
• Monitor performance of quality control systems to ensure effectiveness and efficiency.
• Stop production if serious product defect or out of spec product is present.
• Weigh and measure materials, ingredients, or products to ensure conformance to requirements.
• Examine materials, ingredients or products visually to ensure conformance to established standards.
• Operating production machines to get a good quality product and production Quota.
Body Shop Estimator at Lewallen’s Auto Body Repair Shop, Douglasville Mar, 2012 - Dec, 2014
• Greeted the customer and discuss their needs for an estimate on collision repairs.
• Prepared an estimate using several different computer programs.
• Helped them navigate the oftentimes confusing world of insurance rules and regulations.
• Followed the vehicle through each phase of the repair when it was left at our facility.
• Communicated daily with insurance companies, insurance adjusters, rental car outlets.
• Completed the vehicle repairs in a timely manner. References
Robert Brandt from OTR/Owner Operator and Billboard Advertising adxz5z@r.postjobfree.com - 845-***-****
David Lewallen/Lamar and or Nancy Lewallen from ABRA aka Lewallen’s Auto Body Repair Shop
Rich Dillon from Retired
Other
Reading
Traveling
Computer Technology and Customer Service, Warner Robbins Mar, 2013 - Present
• Graduated with honors
• Alpha Betta Cappa
• 4.0 GPA
• Awarded Valedictorian
Contact this candidate