customer service, leader, patient, organized
Resume:
Audrey Villescas Madriz *** W ERNA AVE
LA HABRA, CA 90631
**********@*****.***
EXPERIENCE
Boys and Girls Club of Whittier, Whittier–Program Leader December 2022 - March 2023
-Create lesson plans that consisted of S.T.E.M projects and arts and crafts, monitored a large group of kids between the ages of 5-11 years old, helped with homework, took kids to the cafeteria for their meals and monitored during meals and restroom breaks,monitored during recess times, sanitized all high touch areas, and ensured the children had the materials needed for every day activities
Whittier Hills Healthcare Center, Whittier–Receptionist May 2022 - June 2022
-Answered questions, take temperatures, do covid19 tests, and sanitized high touched areas
St Elizabeth Healthcare & Rehab, Fullerton—Activities aide January 2022 - May 2022
-Activities: I took residents to their music, history, and exercising classes. I also did manicures, hosted games, and hosted creative art activities.
-By being welcoming, greeting everyone with a positive attitude, and taking the time to communicate and talk to each resident, I was able to create bonds with both the residents and their family members. Home Depot, La Habra— Temp. Cashier and Pro Desk
February 2021 - June 2021
-Customer service: greeting customers, making appointments for customers to come in store and make purchases, communicating with customers and other companies by phone and email
-Making sure all customers, whether in person and on the phone, are provided with the best help, found everything they needed, and answer any questions
Denny’s, La Habra — Hostess
September 2020- November 2020
-Customer service: guided customers to their seats, helped and answered questions, took orders
SKILLS
-Basic computer skills
-Customer service
-Communication skills
-Positive attitude
-Pays attention to detail
-Cash handling
-Food handlers card
EDUCATION
Fullerton College,
Fullerton— A.S Elementary
Teacher Education and A.S
IDS: Social Sciences
June 2019 - May 2023
Cypress College,
Cypress— A.S Nursing
January 2022 - May 2023
-Maintenance: swept inside and outside the restaurant, put away outside furniture, cleaned tables and bathrooms, and sanitized all counters and high touch areas
Knotts Berry Farm, Buena Park— Park Services
January 2020 - February 2020
-Customer service: guided customers and answered questions
-Maintenance: swept, cleaned, and sanitized high touched areas
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