Customer Service Medical Records

SKILLS

Excellent communication skills, Proficient with MS Word, committed to providing quality customer service, seasonal mailroom processor; sorting checks, money orders, and cash for IRS returns, and finger printed new hirers. Ability to learn and be trained. medical code overhead paging, maintenance radio dispatch on workorders, and placing staff’s workorder in CareConnect.

WORK HISTORY

Delivery Parts Driver 06/17/2022 to Present

Advance Auto Part Retail Huntersville, NC

Provide timely and accurate delivery of parts and equipment, Load parts/materials

Responsible for alerting management for vehicle maintenance issues. Maintain highest professional and ethical standards.

Front Office Coordinator/Medical Records Technician 03/2021 to 8/2022

Sherpa LLC/McLeod Addictive Disease Center Charlotte/Concord, NC

Processed client discharge charts and maintained medical records storage room. Prepared chart for external audits as needed. Faxed, scanned, copied, and filed EMR.

Office Support Assistant 10/2019 to 01/2021

City of Charlotte-Aviation Charlotte, NC

Receptionist duties, operated state vehicle, overseeing the postage, processed & sorted mailing for all internal recipients; maintained & ordered office supplies; edited documents, filed, and performed specific duties as requested.

Cashier Attendant 01/2010 to 9/2018

Dowd YMCA Fitness Bar & Restaurant Charlotte, NC

Provided an elevated customer experience to generate loyal members that was provided with high levels of accuracy. Opened and closed the facility

Central Piedmont Community College 04/2018 to 10/2019

Cashier Specialist Attendant Charlotte, NC

Assisted cashiers with end of the day reconciliation, responsible for the input of fee payment transactions, deposits and fines into the student’s accounting system.

Payment Posting 03/2009 to 09/2009

Crdentia Healthcare Staffing/Novant Health – Charlotte, NC

Prepared financial pages for presentation to senior management.

Entered financial data into the company accounting database to be verified by a set routine format.

Office Assistant III 06/2004 to 11/2008

North Carolina Department of Labor – Charlotte, NC

Managed office supplies, managed maintenance on state vehicles, distributed incoming mail. Routed delivery and courier services. Answered and managed all inward calls.

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