SUKITA R. LINDSAY

**** ***** ****** *****, ***** Mount, NC 27804

Phone: 252-***-****; adxyyo@r.postjobfree.com

Profile Overview

Over 20 years of experience performing general office procedures, utilizing the following skill sets:

Computer Proficiency: Advanced knowledge of Microsoft Office software which includes Word, Outlook, Excel, Publisher, Access, and PowerPoint.

Ability to learn new software applications.

A quick learner.

Good verbal/written communication skills.

Customer service orientation.

Attention to detail.

Punctual and reliable.

Can work without supervision.

Ability to cope and work under pressure.

Able to work as part of a team.

Ability to multitask and manage conflicting demands.

Ability to prioritize tasks.

Objective Statement

To secure a rewarding and challenging position that will best utilize my experience and skills.

Work Experience/Background

Nash County DSS Nashville, NC 2017 - Present

Income Maintenance Caseworker II – Food and Nutrition Services

Interview clients to establish eligibility to receive food and nutrition services benefits

Manage on-going caseloads for eligible clients to continue to receive food and nutrition services benefits

Interview clients for the Low Income Energy Assistance Program and process applications

Nash County DSS Nashville, NC 2016 - 2017

Income Maintenance Caseworker I – Food and Nutrition Services

Interviewed clients and processed their late re-certifications to re-establish ongoing eligibility for them to continue to receive food and nutrition services benefits

Nash County DSS Nashville, NC 2012 – 2016

Office Assistant III – Work First/Day Care

Greeted visitors, determine nature of visit, and send visitors to correct person(s)

Operated multi-line telephone system and forward telephone calls to appropriate person/department

Interviewed clients who are interested in placing their child/children on the day care waiting list both in person and over the telephone

Processed day care waiting list applications to determine eligibility

Compiled data, statistics and supplementary information to maintain and update the day care waiting list spreadsheet

Prepared, recorded, checked over and proofread correspondence, reports and relevant material for Work First and Day Care social workers and clientele

Distributed incoming regular and electronic mail, faxes and other material and coordinate the flow of information internally and with other departments

Provided back up assistance for the Child Protective Services office assistant to complete criminal record background checks as needed

Nash County DSS Nashville, NC 2010 - 2012

Income Maintenance Caseworker II – Food and Nutrition Services

Interviewed clients to establish eligibility to receive food and nutrition services benefits

Managed on-going caseloads for eligible clients to continue to receive food and nutrition services benefits

Nash County DSS Nashville, NC 2009 - 2010

Income Maintenance Caseworker II – Adult Medicaid

Interviewed clients to establish eligibility to receive adult Medicaid benefits

Managed on-going caseloads for eligible clients to continue to receive adult Medicaid benefits

Ashley Stewart Rocky Mount, NC 2009 - 2010

Customer Service Clerk

Operated cash register

Assisted customers

Stocked merchandise

Set up store displays

Nash County DSS Nashville, NC 2007 - 2009

Income Maintenance Caseworker II – Food and Nutrition Services

Interviewed clients to establish eligibility to receive food and nutrition services benefits

Managed on-going caseloads for eligible clients to continue to receive food and nutrition services benefits

Nash County DSS Nashville, NC 1996 - 2007

Office Assistant IV – Family Support Services/Day Care

Operated multi-line telephone system and forwarded telephone calls to appropriate person/department

Prepared, recorded, checked over and proofread correspondence, reports and relevant material for Family Support Services social workers and clientele

Transcribed sensitive client documentation at the request of Family Support Services and Child Protective Services social workers

Keyed numerical information for monthly day care reimbursement report

Maintained and updated day care reimbursement spreadsheet

Provided backup assistance for main front desk receptionist and file room clerk as well as office assistants within the Children’s Services departments which consisted of Child Protective Services, Foster Care and Adoption

Provided back up assistance to the Child Protective Services office assistant to take minutes for a variety of meetings in her absence

Supportive Living Concepts, Inc. Rocky Mount, NC 1993 - 1996

Administrative Assistant

Greeted visitors, determined nature of visit, and sent visitors to correct person(s)

Operated multi-line telephone system and forwarded telephone calls to appropriate person

Distributed incoming and outgoing regular and electronic mail, faxes and other material and coordinated the flow of information internally and with other organizations

Prepared, recorded, checked over and proofread correspondence, reports and relevant material for staff

Transcribed sensitive client documentation at the request of the executive director and mental health case managers in the surrounding area

Made daily bank deposits

Maintained an ongoing balance of petty cash for the agency as well as five group homes operated by the agency

Took minutes for various types of meetings at the request of the executive director

Ordered workplace supplies and maintain an ongoing record

Created and maintained employee personnel files

Recorded weekly timecards and compiled employee payroll information and sent to

the finance department

Created a quarterly newsletter

Education

Edgecombe Community College Rocky Mount, NC 2015 - Present

AAS, Office Administration

Expected completion date: 2018

Relevant Course work: Text Entry and Formatting, Introduction to Computers, Keyboarding, Introduction to Office Systems, Principles of Financial Accounting, Professional Development, Emerging Technologies, Database Concepts

Edgecombe Community College Rocky Mount, NC 1992 - 1994

AAS, Accounting

Expected completion date: Did not complete

Relevant Course work: Typewriting I, Office Machines, Introduction to Business, Business Law I, Accounting I and II, Computerized Accounting, Business Mathematics I and II, Supervision, Payroll Records/Taxes, Report Writing, Oral Communications, Business Communications, Interpersonal Relationships and Communication

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