Customer Service Medication Management

LORI POWELL

*** ***** ******. ******, ** ***** 352-***-**** *************@*****.***

OBJECTIVE

My Objective is to acquire a position in the healthcare field with an established organization that will allow me to grow financially as well as educationally.

Professional Summary

I qualify for this job because I assist in the everyday personal care needs of patients of all ages as well as the planned and developed activities for each patient. I also aid in daily routines such as feeding, bathing, dressing, and oral care. This helps to boost the patients self-esteem, it’s also helps them to use their sensory motor skills, and it encourages them to become more self-dependent. CNA/MED TECH with 21years experience in healthcare. Skilled in providing patient care. Professionally trained caregiver with experienced ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.

SKILLS

-Hospice and Palliative care experience

-Short and long care, and geriatric care

-Excellent customer service skills

-Proficiency in both written and oral communication

-Ability to motivate and instill positive attributes in others

-Medication management reminders

-Certificate in hoyer lifts and transfers

WORK HISTORY

Alliance Healthcare Services: 1/2017-Current

Medical Assistant

Build patient charts for provider, drop orders, send medications for patients

Complete prior authorization requests for Imaging, physical therapy, and outside referrals

Audit medical records to make sure they are accurate

Assist in procedure room with injections/set up and preparation of patients/verify cardiac clearances for procedures for patients that require it.

Vital patients

Monitor crash cart medications for manager

Make lists for manager to order clinical supplies

Inform provider of any inconsistencies with the patient monitoring (PDMP’s) and prescribed narcotic medication

Good Samaritan Society / FL Lutheran

Deland, FL.

8/1/2004 — 12/1/2017

-Certified Nurse Assistant/ Home Health aide

-Interviewed patients to obtain medical information, weight and height measurements and vital signs

-Assist short and long term residents with daily care, data entry, making copies and customer service

-Medication management reminders and assist

-Palliative care

Woodland Towers A.L.F Community

1/1/2014 — Current

Deland, FL.

-Hands on patient care

-Medication Management Reminders

Education

Deland High School 06/1991

Deland, FL.

-High School Diploma

-CHO-CO/OP in health care/ Certificate credit for graduation

Daytona State College 08/1996

Daytona Beach, FL

-Certified Nursing Assistant

CERTIFICATIONS

-Certified Nurse Assistant

-Home Health Aid Certified

-CPR certified through American Heart Association and Child Certification and First aide

-Medication Management Certificate

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