Customer Service Representative

ROWEL VILLANUEVA

Dedicated and trustworthy customer service specialist with two years of experience in assisting customer’s hotel booking/reservation, basic tech assistance, and customer care. Data entry clerk with 2+ years of experience in verifying complex data and maintaining quality using advanced Excel functions provided by clients. Known for quick typing skills, eye for detail, and the ability to keep clients and employers happy.”

WORK EXPERIENCE

2021-07 - : Back Office Analyst – Ubiquity Global Services Philippines Inc. 2021-10 10th Floor Bench Tower, Rizal Drive, Taguig, Metro Manila 2016-08 - : Customer Service Agent – Sykes Asia Inc. 2020-11 Hotel Dr. Makati City, Metro Manila

2015-08 - : Quality Encoder – Knoll Ridges Consultancy Agency 201*-**-**** Cityland Herrera Tower, V.A. Rufino, Salcedo Village 2010-07- : Customer Service Representative – I.T Log Park Corporation 2015-02 SH Loyola Street. Sampaloc Manila

EDUCATIONAL BACKGROUND

2007-2009 : S.T.I College Makati

College Level Course: Diploma in Computer and Electronics Technology 2004-2007 : San Antonio National High School

High School San Antonio Village, Makati City

1998-2004 : San Antonio Elementary School

Elementary San Antonio Village, Makati City

CONTACT INFORMATION

Contact number : 096********

Email address : ***********@*****.***

I hereby certify that the information contained in this application is true and correct to the best of my knowledge. I further certify that I, the undersigned applicant has personally completed this application.

Rowel Villanueva

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