Customer Service Experience
Resume:
Christine Emma Revette
PHONE 629-***-****
adxyvs@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
● 10+ Years Experience in Customer Service and Sales
● 5+ Years Experience in Management
● 8+ Years Experience in Employee Training and Development
● 5+ years in Data Analysis, Trending, Collaborative Thinking, and Logistics. SKILLS PROFILE
● Customer satisfaction.
● Competitive and successful sales.
● Leadership and Critical Thinking.
● Training and Development.
● Team Player who can change with company direction.
● Self-Motivated with the ability to multi-task.
● Focused on goals and objectives.
Movado and Company September 2022- Present
● Keyholder
● Making and exceeding current sales goals.
● Receiving inventory and staging products to be sold.
● Providing an excellent customer experience.
Instacart Retail Company November 2019 - Present
I am currently part- time employed as Delivery associate with Instacart Retail. My day to day duties include the purchase and delivery of groceries and other goods to clients who order through the site. I go out
and gather all items that were ordered for the customer and take them to their delivery location. My job requires me to interact with many different individuals, and requires me to give them the upmost best in customer care.
J Jill February 2018 - November 2019
J Jill is a high end clothing company in the Franklin area of TN. This job was a customer service and sales centered position. I was a personal stylist who would help customers pick out the perfect outfits etc. I handled opening and closing procedures for the store and handling the freight orders, managing the sales, budget, as well as making the weekly schedule. Zale’s The Diamond Store May 2018 – February 2019
I worked as a Sales Manager and Jewelry Consultant for Zale’s. My job as a jeweler was to provide the best customer service experience to our clients. I would personally help clients with finding the perfect piece of jewelry to fit the occasion whether it is a wedding ring or just something for a loved one or themselves! . I was also a key holder of the store. This gave me the responsibility to open and close the store. I was also in charge of auditing the inventory and handling all of the management duties.
Toyota of Cool Springs January 2017 – July 2018
I worked in the Cool Springs Toyota Dealership. I was a Receptionist and Concierge there. I was to provide excellent customer service and give our customers an unforgettable service experience. I would schedule clients for any and all service experience. I would also evaluate any and all auto trade ins that customers would bring when in the process of purchasing a new car. Verizon Wireless November 2013 – December 2016
I was at Verizon Wireless in the corporate call center in Franklin, Tn. I was a customer service advocate with
experience in management, coaching and trainings with new hires. I was tasked with providing an exceptional
customer experience for our customers. I was also tasked with troubleshooting devices and also with providing an
alternate solution to customer issues. I was also tasked with billing review and also helping with escalated situations
and concerns with customers.
Education Middle Tennessee State University 2006
I am currently enrolled in Middle Tennessee State University pursuing my degree in Psychology.
References
Hal Revette, Uncle and Current Employee
Finnis Massy, My former senior manager at Verizon Wireless
Brigid Caldwell, Family friend and family lawyer
Pedro Barnes, Family friend
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