Motivated self-starter whom goes above and beyond expectations

Paulette Roman-Hinesley

864-***-**** **************@*****.***

QUALIFICATIONS:

Motivated self-starter who consistently goes beyond the requirements of the job to meet organizational objectives

Solid reputation for a strong work ethic

Managing trusting relation ships with clients and co-workers at all levels

High energy with attention to detail and accuracy in a fast-paced environment

Multi-task in a timely, accurate manner

Teachable, willing to learn and have a strong desire to excel

AREAS OF EXPERTISE:

*Team Player * Independent Worker *Customer Oriented * Strong Communication Skills * Detail Oriented *Leader *Empathetic *Management

PROFESSIONAL EXPERIENCE:

2016-Present

GUMSMACK,LLC

Corporate Executive Owner/Web Designer Consultant

Advertise for websites, android applications, and iPhones

Creative ways to attract customers

2012-2013 OCTAPHARMA PLASMA Florence, AL

Lead Phlebotomist

Manage the other employees that were on the floor

Ensuring that all of the guidelines were kept as well as the customers are safe

Took care of the flow of customers coming in and leaving

Created the schedule weekly

2007-2007

MACY'S

Collierville, TN

Educated newly hired associates on loss prevention through workshops and awareness meetings

Ensured compliance of the EAS and ink tag program and standards

Ensured physical security of all company assets, including associates, merchandise and the building

Corresponded with local authorities in the identification and apprehension of shoplifters

Provided supervision of potential loss during the construction and grand opening of the new store, including overnight surveillance, camera installation and maintenance, and security floor plan

2006-2007

PARISIANS

Collierville, TN

Detective/Loss Prevention

Conducted thorough loss prevention audits with follow ups

Observed and apprehended shoplifters

Promoted associate involvement in reporting theft or dishonesty

Educated newly hired associates on LP programs through workshops and meetings

1998-2006

Kohl’s

Collierville, TN

Area Supervisor

I learned to operate the entire store as well as the loss prevention side

Duties include but not limited to running the customer service desk (returns, exchanges, damages, customer complaints)

Operating and fixing the registers

Opening and closing of the facilities

Managing and overseeing all employees up to 50 at a time

Checking in all vendors as well as processing the stock

Doing inventory

Established a functional schedule for employees and managers

Managing of cash office

Putting planogram together as directed by home office

Cleaned up the store

Pushes sales daily

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