KRISTIAN BERMUDEZ

*** ********** **, ****** ****, Fl 33844 · 407-***-****

adxypr@r.postjobfree.com · www.linkedin.com/in/kristian-bermudez-31448812a SKILLS/BEHAVIORS

Lead by Example

Resilience

Accountability

Influencing/Negotiating

Developing others

Creativity/Innovation

Self-motivated

Visionary

Strategic Thinking

Team Building

Entrepreneurship

Teamwork and collaboration

I am a self-driven, self-accountable leader that offers loyalty, integrity, and the ability to build great relationships. I am well-versed in driving performance, coaching and development, team building, operations, and scheduling. I am looking for development opportunities with a company that supports balanced cultural values and where I can use my skillsets to support driving bottom-line revenue and NOI in a multi-unit environment.

EXPERIENCE / ACCOMPLISHMENTS

05/2022 – PRESENT

DIRECTOR OF OPERATIONS, REBORN CHRISTIAN ACADEMY

Implemented systems and processes to improve efficiency in new student acquisitions.

Trained and coached the faculty team to improve overall performance and education through workshop meetings focused on time management, classroom management, and learning styles.

Responsible for daily supervising Administrative, Admissions, and Operation areas.

Responsible for all business reports such as sales forecasting, budget analysis, and sales reports to meet all monthly goals.

Improved the relationship between faculty and parents by creating a one-contact resolution program.

03/2014 – 05/2022

DISTRICT MANAGER, EXTRA SPACE STORAGE

Developed and mentored 10 assistant managers to store managers, including 4 district team leaders.

2

Supported the initiative of reducing bad debt in the district by adding 2 auctions per month.

Generated over 100k in revenue per year by creating rentable space in REIT properties.

Management of rental rates, discounts, Customer Protection plans, and other income sources.

Consistently ranked Top Region in the company in new hire training completion in 2019- 2020 by setting team expectations and timely follow-up.

Led a division contest to increase rental activity and improved our deficit due to the partial closing of stores in 2020.

Consistently exceeded revenue and NOI growth every year by over 2%.

Achieved the Extraordinary award winner 3 times and Mission Accomplished award winner 1 time.

Watch controllable expenses to provide the highest R.O.I. for each store.

Perform semi-annual audits and facility checklists, submit findings to the division office, and ensure follow-up on any necessary action.

Utilizes management information tools and analyzes financial reports / P&L, addresses trends and issues in district performance.

01/11 – 03/2014

CO-MANAGER, FOREVER 21

Visual execution- Efficient and timely execution of visual directives, and merchandise management flow to maximize merchandise needs and sales.

Responsible for conducting interviews, onboarding, and training process.

Controlled and Managed payroll for over 120 employees.

Trained, Coached, and developed six assistant managers.

Turned around Shrink results below company goal by 1% by educating the entire team on LP best practices, shrink results, TY, and LY goals.

Consistently met Top 10 stores in the company in Revenue and meeting LY goals (+7% to LY)

Awarded Top Store in the district in mystery shops and customer service.

Customer Service-Customer engagement leader, gains store team buy-in and executes customer service standards, effective problem solving/decision making to retain customer loyalty.

Leadership Presence-Use store statistics, visit/audit reports, time management, aptitude, and strong interpersonal skills.

01/19 – 05/2021

NIGHT AUDITOR, MARRIOTT FOUR POINTS

Managed hotel operations during overnight hours in a hotel with 400 guest rooms

Examined prior shift reports and ensured daily revenue documentation was accurate; investigated and resolved discrepancies when necessary.

Transferred financial reports to the accounting department and prepared bills for guests checking out the following day.

Trained new employees in front desk and night auditor procedures and policies 3

EDUCATION

06/2011

DIPLOMA, CYPRESS CREEK HIGH SCHOOL

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