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Customer Service Hotel Management

Location:
Pune, Maharashtra, India
Salary:
3LPA
Posted:
June 28, 2023

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Resume:

PRATIK SAWANE

Details

+91-776******

adxyli@r.postjobfree.com

DATE OF BIRTH

**/**/****

Address

C/o Mahadev Sawane

***, **** ******* ****,

Shetphalgade,Tal . Indapur

District-pune

Pincode-413130

Skills

Hardworking

High Standard of Personal

Hygiene

Adaptability

Communication skills

Collaborative & Teamwork

Fast Learner

Effective Time Management

Ability to Multitask

Highly Organized

Customer Service

Good in a crisis

Computer Skills

Hobbies

• Skating and playing Roll-

ball.

• Traveling & exploring

places.

• Long walks and drives.

PROFILE

An Enthusiastic Hotelier with a passion for Bakery & Patisserie, having a brief experience of the industry but more than three years long practice at an institute of Hospitality Management. Currently in the last year of pursuing my degree, ready to join immediately.

OBJECTIVE

To attain a position in a dynamic and well-established organization in order to challenge and develop myself and expand my experience and skills.

EDUCATION

• Bachelor's Degree in Hotel Management and Catering Technology, Maharashtra State Institute of Hotel Management & Catering Technology and Research Society, Pune.

August 2019 - Present

- Specialization in Food Production Management.

• Completed HSC in the field of Higher Secondary Vocational Courses with 68.40%, SSPM Day School & Junior College, Pune. August 2017- March 2019

• Completed SSC with 64.60%, Abhinav English School, Pune. June 2011- March 2017

INTERNSHIPS

Hotel Hyatt, Pune.

17th September 2021- 16th November 2021

• Bakery

Prepared and arranged the Breakfast Buffet for the Bakery and Patisserie Section.

Learned to prepare various chocolate sculptures and garnishes. Learned to prepare various Danish & other Breakfast pastries Mise En Place for breakfast and lunch bakery buffet. Assisted in preparation of 2500 Diwali Hampers.

The Cake House, Pune.

4th December 2019 - 4th January 2020

Prepared various types of Bakery and confectionery products. Prepared cakes as ordered.

The Vegetable, Pune.

4th December 2019- 4th January 2020

• Food and Beverage Service

Providing Food Service, ensuring guest satisfaction, accepting payments and balancing receipts, clearing tables and re-placing table appointments.

• Kitchen

Assisted in the preparation of several parts of a major dish. Prepared and plated appetizers and desserts as ordered. Organized and Cleaned Walk-ins.

Mise En Place for lunch and dinner.

EMPLOYMENT HISTORY

• Commis 3 (Bakery and Hot Kitchen) at Kouzina Food Tech PVT. LTD, Pune.

15th June 2020- 31st March 2021

Prepared cakes and desserts as ordered.

Prepared rolls, wraps, burgers and beverages as ordered. Ensured all the orders were prepared and sent within 15mins . Learned to manage store and inventory.

Trained new staff members.

• The Cake House, Pune.

20th December 2021- 31st October 2022

Supervised all the activities of the outlet.

Learned and managed Stock inventory and Purchasing. Maintained Inventory records.

EXTRA-CURRICULAR ACTIVITIES

• Deepavali Delights, MSIHMCT, Pune.

October 2022

Planned and designed unique Diwali treats.

Prepared 220 Hampers with an assortment of 6 Contemporary Diwali treats and sold them all.

Made a total revenue of 1,00,100/-

• Punjab Food Fest 2019 at SSPMS, Pune

Active participation in food festival hosted by college

• Kerala Food Fest 2018 at SSPMS, Pune

Active participation in food festival hosted by college ACHIEVEMENTS

• Atithya 2023, AISSMS College Of Hotel Management & Catering Technology, Pune.

February 2023

Represented college in various culinary and hospitality competitions hosted by AISSMS college in their annual hospitality competitions (Athitya 2023).



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