Customer Service Representative
Resume:
CAMELIA DE
PROFESSIONAL SUMMARY
EXPERIENCE
EDUCATION
SKILLS
LANGUAGES
adxyk9@r.postjobfree.com
Manchester, CT- 06042
Sincere, growth-focused individual with 1+ year experience in Retail Sales Associate with customer service, merchandise and cash handling. Committed to enhance customer service experience, maximize satisfaction, achieve and exceed goals and responsibilities.
Currently pursuing ECBA Certification through IIBA. Macy’s – 08/2022- 01/2023
J C Penney – 07/2021-11/2021
T J Max - 06/2021-11/2021
Walgreens - 04/2021- 06/2021
Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Trained new hires on products and services, best practices and protocols to reduce process gaps.
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Address enquiries resolved customer issues and managed customer relations. Job Description:
College Project: Built an ‘Automatic
Obstacle Overcoming’ car as the final year
project which was highly appreciated by
the professors and fellow students.
Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
Time Management and Accuracy
Job Description:
Efficiency in MS Word, Excel
Customer Satisfaction
Problem solving
Time management
Meeting sales goals
Teamwork and collaboration
Adaptable and flexible
Strong communication and
interpersonal skills
Policy and procedure adherence
English, Hindi, Bengali
Bachelor in Technology (B.Tech) in
Electronics and Communication
Engineering from Netaji Subhash
Engineering Collage, West Bengal, India
June 2005 – May 2009
Snelling Staffing – 11/2018- 12/02018
Customer Service Representative & Retail Store Associate/Cashier Mail Organizer
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