Liksha Hoskins

Akron, OH *****

adxyjw@r.postjobfree.com

+1-330-***-****

Authorized to work in the US for any employer

Work Experience

Delivery Driver

Mercury Services - Dayton, OH

June 2021 to Present

Delivery Driver Mercury - Dayton, OH June 2021 to Present Transport Covid-19 blood samples from hospitals, prisons, juvenile facilities, and Veterinary facilities to the Ohio Department of Agriculture for testing.

• Assured Test arrived at the destination

• Utilized Phone to process and ensure timely deliveries

• Adhered to Department of Transportation (DOT) regulations

• Received, unloaded, and delivered Tests

Deliver E-Nicotine and Vape products

Deliver online alcohol products

Deliver prescriptions

Personal Shopper

Shipt - Akron, OH

July 2018 to Present

Communicating with customers and shopping for the correct items. Developed knowledge of products and sales items. Developing a trusting rapport with customers. Meeting customers' expectations. Using problem-solving skills to find the right substitutions for out-of-stock items.Processed orders. Interacted with customers through live chat

Customer Service

2 Daughters Tea Company - Akron, OH

August 2017 to Present

Fulfilling online and phone sales. Resolving product and service problems. Maintaining website. Superior sales and organizational skills. Build trust amongst customers and potential new customers. Efficient communication. Provide accurate, valid, and complete information. Follow the proper procedures, guidelines, and policies of the company. Sample Kit Processing Technician

S.D. Meyers - Tallmadge, OH

May 2016 to December 2017

Clean, prepare syringes, and prepare sampling containers for shipping department. Fully assemble all sample containers; glass bottles, plastic bottles and syringes. Barcode and label all syringe boxes of barcoded syringe and cards from scan. Communicate with stockroom and management to ensure supply meets demand always. Keep stockroom supplied with enough syringes and bottles to meet customer's needs.

Customer Administration Specialist

Regency Office Furniture Inc - Akron, OH

August 2015 to January 2016

Responsible for maintenance of select commercial accounts. Handling customer requests and questions from purchase through the delivery process.

* Consumer Credit Processing

* Payment processing and cash handling control

* Work with the sales team to assist customer requests and close sales.

* Merchandising and Floor Set management.

* Compliance auditing and records management.

Senior Customer Relations Specialist

Education

Certificate in Medical Billing & Coding

Brown Mackie College - Akron, OH

August 2010

Skills

• BUDGETING (10+ years)

• CUSTOMER SERVICE (10+ years)

• GREAT PLAINS (Less than 1 year)

• MARKETING (10+ years)

• MICROSOFT OFFICE (10+ years)

• Personal Assistant Experience

• Records Management

• Office Management

• Accounts Payable

• Live Chat

• Medical Coding

• Medical Billing

Certifications and Licenses

Driver's License

Non-CDL Class C

Additional Information

Skills

Microsoft Office, Great Plains, PowerPoint, Customer Service, Word, WordPress, Fax, Management, Marketing, Planning, Budgeting, Creative, Inspire Others, Good Communicator

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