KEVIN ANDERSON

CUSTOMER SERVICE SPECIALIST

NEW ORLEANS, UNITED STATES

504-***-****

DETAILS

**** ***** *****

METAIRIE, United States

504-***-****

adxyja@r.postjobfree.com

SKILLS

Leadership Skills

Communication

Ability to Work in a Team

Communication Skills

Customer Service

EMPLOYMENT HISTORY

Executive Director of Security at Felix's Oyster Restaurant Group, NEW ORLEANS

March 2022 — March 2023

Selected by owner of the company to provide security to private and personal assets worth over 100 million dollars.

Would personally escort the owner and clients to different events including sporting events, private parties, restaurants, and any other functions deemed appropriate by the owner.

Had keys to all local assets (including Mississippi) to conduct security checks on premises.

Coordinated with pilot of owner's private plane departure and arrival for the owner and any passengers using the jet.

Upgraded surveillance equipment at all residences and businesses to reflect the latest technology.

I will provide contact information on the owner if needed for a reference.

MUNICIPAL EMERGENCES SERVICES CORPORATION

November 2018- March 2019

Salesperson/representative for company which sold thousands of fire and police equipment.

Sales territory was half of the state of Louisiana with over 500 Fire and 600 police departments.

CEO at Emerald Protection Management LLC, Metairie

March 2017 — March 2023

Kevin Anderson was the CEO of Emerald Protection Management, LLC. EPM was founded by Anderson as a consultant company for government and private sector advisement for management, logistics, and safety/security operations. Anderson is a 32-year former law enforcement executive with proven results to complex scenarios and ensure the highest levels of security and safety standards. EPM had advised public and private agencies on management, assessment, logistics and public/ private collaborative. EPM had partnered with Next Generation Marine and Logistics and other companies for consultation in all areas of expertise. Other entities include school systems and city operations in several places in New Mexico.

EDUCATION

Associate of Arts Criminal Justice, Delgado Community College, NEW ORLEANS

May 1995 — May 1997

Graduate with 4.0 GPA

NOPD, Lieutenant's Test

Scored # 2 overall on Lieutenant's Test

NOPD, Captain's Test, New Orleans

Scored # 1 on Captain's test

REFERENCES

References available upon request

PROFILE

Professional retired New Orleans Police Department Police Captain with volumes of experience in real world situations. I have held several other jobs in sales, management and customer service that have made me into a great asset for any company looking for someone with professional skills and experience. Understands the importance of delivering the mission of a brand with every action and interaction that takes place involving customers. Excellent time management skills combined with a superior knowledge of the customer service industry.

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