Sadeiah Marcelle

**** ********** ****

Raleigh, North Carolina

919-***-****

adxyj0@r.postjobfree.com

Summary

Goal oriented individual, guaranteed to contribute strongly within a customer service role requiring enthusiasm, communication, networking, as well as good work ethic, and collaborating with others.

Education

Knightdale HIgh School of Collaborative Design

High School Diploma

Graduated June 2019

Wake Technical Community College

Major: Business Marketing and Advertisement

Currently Enrolled

Employment History

Legalis

Document Specialist

Raleigh, North Carolina

June 2016 – August 2021

Responsible for scanning in all hard copy documents and utilizing the company’s digital filing system. Assisted in an undertaking that saw every hard copy document in the company getting scanned into a digital format.

Walmart

Apparel Associate

August 2018 – February 2019

Kept sales floor clean and organized, answered business phone, provided customer service when needed, and helped customers at fitting room

Applebee's Grill + Bar

Server

Knightdale, North Carolina

March 2019 – March 2020

Accurately recorded orders and partners with team members to serve food beverages. Maintained knowledge of current menu items, garnish, ingredients and preparation methods.

Lowe’s Home Improvement

Paint Specialist

Raleigh, North Carolina

September 2021 – May 2021

Assisted customers with paint purchases. Provided information about products or services. Mixed paint to match color specification, using compute codes.

Spectrum

Sales/Help Desk

Morrisville, North Carolina

May 2022 – Present

Navigate and use various databases and applications to accurately and quickly capture, maintain and retrieve records of customer’s transactions, inquiries, billing statements and equipment activation. Enhances the customer experience by speaking by telephone to provide information about spectrum products or services, as well as enter orders for the customers.

Hobbies & Interests

My hobbies and interests are volunteering with kids and in women shelters, Dance, Customer Service, Drawing, literature, journalism, Computer Programming, web design, promoting and advertising and media networking.

Professional Skills

Computer Programming/IT: Competent

Customer Service: Intermediate

Digital Media: Competent

Microsoft Office 2007-2015:Advanced

Retail sales: Advanced

Adobe Acrobat: Advanced

Marketing: Intermediate

Adobe:Advanced

Languages

Chinese: Beginner

Spanish: Conversational

References

Amelia Payne

Legalis

919-***-****

adxyj0@r.postjobfree.com

Crystal Fore

Legalis

919-***-****

adxyj0@r.postjobfree.com

Rayshawn Lassiter

919-***-****

adxyj0@r.postjobfree.com

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