Customer Service Rep
Resume:
LaVaelle Jackson
Customer Service Rep
Spartanburg, SC 29306
*****************@*****.***
Work Experience
Customer Service Rep
Spartanburg Regional Medical Center
August 2014 to January 2017
LAB)
Responsibilities include: HIPPA- Compliant direct patient and physician communication, adding test and deleting test, patient information extensive telephone, email, faxing and written correspondence. Medical appointment scheduler
PEC - August 2014 to January 2017
Responsibilities include: HIPAA-compliant direct patient communication, appointments and patient records; responding to staff and physician requests for patient information, with extensive telephone, email and written correspondence; completion of online patient records. Medical technician
Ivy Grove Nursing Home
March 2007 to June 2011
Responsibilities included: prescription medication dispensing and log keeping; patient support with daily needs; supervision of meals and necessary assistance; consultation with medical and nursing staff around patient needs; attention to visitors. Personal Care Provider
September 2014 to January 2015 Patient support with daily needs, transportation to appointments Education
Certificate in Medical Billing
Virginia College
2014
Diploma
Blacksburg High School
2007
Skills
CUSTOMER SERVICE, RECEPTIONIST, RETAIL SALES, CLERICAL, EPIC Additional Information
SKILLS
Epic (Less than 1 year), Customer Service (4 years), Patient Care (6 years), Clerical (4 years), Office Administration, HLab, Harvest (Orchard)
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