Customer Service Assistant Manager

Angela Ponder

*** *** ***** ******* ****** GA ***96

770-***-**** ***********@*****.***

Experience

Volk Enterprises Assistant Manager

Oct 1999 - July 2014

● Managed multiple jobs and projects

● Handling work qualities and job performance

of other employees

● Managed over 5 employees

● Answers phones to assist customers with order

Star Stainless Warehouse

Aug 2015 - May 2018

● Picking and packaging

● UPS

● Office work

● Shipping

● Customer service

Mcpherson Warehouse

Oct 2017 - Apr 2019

● Packaging and shipping

● Inventory control

● Pulling orders

● RF scanner

● Printing orders to be filled

● Assembly when needed to assist others

UPS Warehouse

Aug 2019 - Present

● Printing labels

● RF scanner

● Pulling orders

● Sorting

Qualification Profile

● Outstanding interpersonal and communication skills

● Extensive product knowledge

● Superior leadership skills and experience train other employees

● Exceptional capacity to multi-task in a timely manner

● Broad knowledge of warehouse work

● Over 15 years of the warehouse industry

● Experience with the Macola Software

● Forklift certified

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