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Customer Service Sales Agent

Location:
Accra, Greater Accra, Ghana
Posted:
June 27, 2023

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Resume:

CURRI CULUM VI TAE

TONY BLANKS ON

P. O. BOX ***, TARKWA

Phone: 054*******

Email:curtisbl ankson37@g mail. com

www. linkedin. com/in/tony-blankson- 3937ba15

COMPETENCE

People-oriented person and able to communicate across all levels. I am able to create an environment for effective teamwork that bears results. KEY SKILLS:

Strong interpersonal skills.

Great communication and listening skills.

Excellent teamplayer.

Critical thinking and Problem solving.

Data collection and analysis.

Efficient inthe use of Microsoft Office suite 2016, Corel Draw X7, Adobe Photoshop and internet surfing.

PROFESSIONAL EXPERIENCE

1. NATI ONAL SERVI CE.

Social Security and National Insurance Trust (SSNI T)

( October 2021- October 2022)

Member Data Update Officer:

Ensured Net work ( LAN) is working and running effectively.

Assisted Employers/ Employees on the use of the SSNIT web portal.

Capture Employer Contribution Report and validate to ensured data integrity.

Ensured all kits such as camera, signature pad, finger print scanner etc. are all configured.

Ensured all registration and-enrollment forms are scanned inthe database for onward approval

Trained colleagues inthe use of MS excel, MS word, etc. 2. Social Security and National Insurance Trust (Voluntary Ongoing Service)

Supervised all registration forms in the SSNI T database for onward approval.

Trained newly NSS personnel’s inthe use of SSNITregistration database model.

Assisted permanent staff to configure printers, scanners etc. And also installing and running a software setup, to ensure that all MIS Systems are running effectively. INDUSTRIAL ATTACHMENT

3. Aflabs Coca- Cola Depot ( April 2021-July 2021) Sales Agent:

Supervise all daily activities by monitoring dailytasks:

Kept records of daily sales and engaged in distribution of goods to customers

Introduced initiatives to establish strategies providing long-term residual income, such as introducing advertising strategies.

Encouraged customer loyalty and consistent investment by building positive and productive relationships with the customers

Provided clear, accurate pricing information to customers regarding specific products.

Demonstrated products benefits by showcasing features of the products to customers which enhanced sales and reviewed customer feedback to enhance service delivery 4. MTN Ghana Telecommunication- (January 2020- March 2020) Customer Service/ Sales Agent:

Assisted in SI M/ mobile money registration.

Acted as first point of contact for customer issues and queries.

Delivered consistently excellent customer service to guarantee positive company experiences.

Documented recurring requests, enquiries and complaints, communicating findings and potential corrective action to line manager.

5. A. B. O Company Limited (February 2015- August 2016) Field Supervisor:

Supervise all field work activities:

Ensured start up time is obliged by all workers.

Ensured all tools and equipment are properly kept by close of work.

Ensured safety measures are kept and practice before, during and after work.

Kept receipt of fuel bought each day and calculated at the end of the month.

Planned and scheduled field activities according to set timelines and order of operations. 6. EDUCATION

PERIOD INSTITUTION QUALIFICATION

Sept 2017- All Nations University BSc. Bachelor of Business Administration August 2021 ( BSc. Marketing) - Second Class Honors ( Upper) Jan 2011- May 2013 Firm Foundation School West African Examination Council ( General arts) Research Conducted

The effects of advertising on sales prospecting. Case study: Coca- Cola Company, Ghana. REFEREES:

Available upon request



Contact this candidate