Customer Service
Resume:
April Hinkle
Plano, TX 75023
adxyck@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Store Manager
711 Convenience Stores - Mesquite, TX
June 2022 to Present
Inventory
Cash handling
Employees
Lotto maintain
Site Manager
Quick N Clean - Allen, TX
March 2021 to May 2021
I make sure the wash runs smoothly. I take care of the supplies and the chemicals. I take care of employee situations and customer situations. I work over 80 hours every two weeks. Shift Leader
7-Eleven - The Colony, TX
October 2019 to April 2020
I work the register. I also clean and help the team make sure the station runs smooth and efficient.
• Handled cash and credit transactions
• Counted cash drawers
• Stocked merchandise
• Handled returns and exchanges
• Helped guests find what they are looking for
• Assisted with customer inquiries
• Welcomed customers
Bar Manager/Bartender
Hole Lounge - Noel, MO
October 2013 to August 2017
I made sure supplies and alcohol were ordered weekly. I managed our events and booked the bands. I also hired and fired the bartenders and waitresses. I also organized poker runs and benefit dinners on occasion. Cleaning and maintenance was also a party of my daily duties. I made sure money was accounted for and deposits were made.
Education
High school diploma
Bentonville High School - Bentonville, AR
January 1997 to May 1997
Skills
• Waitress
• Busser
• Hostess
• Restaurant Server
• Barback
• Bartending
• Cash Handling
• Upselling
• Cooking
• Cashiering
• Food Preparation
• Kitchen Experience
• Microsoft Word
• Assistant Manager Experience
• Banquet Experience
• Food Service
• POS
• Restaurant Management
• Retail Sales
• Sales
• Shift Management
• Food Safety
• Management
• Guest Services
• Administrative Experience
• Commercial Cleaning
• Merchandising
• Supervising Experience
• Outside Sales (4 years)
• Inside Sales
• Microsoft Powerpoint
• Catering
• Sales Management
• Recruiting
• Sales Experience
• Microsoft Office
• Leadership
• Cleaning
• Typing
• Customer service
• Retail Management (4 years) Retail Sales (7 years) July 2020 Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient Retail Customer Service -- Proficient July 2020 Comprehending and responding to retail customer needs. Full results: Proficient Call Center Customer Service -- Proficient July 2020 Applying customer service skills in a call center setting. Full results: Proficient Customer Focus & Orientation -- Highly Proficient August 2020 Responding to customer situations with sensitivity. Full results: Highly Proficient Customer Service Fit -- Proficient August 2020 Measures the traits that are important for high-quality customer service. Full results: Proficient Work Style: Reliability -- Completed August 2020 Tendency to be dependable and
• come to work. Full results: Completed Food Service: Customer Situations -- Highly Proficient August 2020 Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient Management & Leadership Skills: Impact & Influence -- Completed August 2020 Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Completed Outside Sales -- Familiar August 2020 Actively listening and responding appropriately; performing common sales calculations. Full results: Familiar Customer Service -- Proficient August 2020 Identifying and resolving common customer issues. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or development in any professional field.
• Events Management
• Management Experience (5 years)
• Data Entry (3 years)
• Windows (6 years)
• Office Management (3 years)
• Quality Assurance (Less than 1 year)
• Project Management (2 years)
• Account Management (2 years)
• Restaurant experience (10+ years)
• Serving (10+ years)
• Hotel experience (2 years)
• Hospitality (10+ years)
• Retail management (2 years)
• Communication skills
Certifications and Licenses
TABC
Food Handler
Food Handler Certification
Bartender License
Additional Information
I have experience in inventory control and quality control also.
Contact this candidate