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Customer Service Human Resource

Location:
Jaipur, Rajasthan, India
Posted:
June 27, 2023

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Resume:

CURRICULUM VITAE

NADEEM AHMED Contact No.:- +91-982**-*****

H.N.1524/6 Kantiyon Ki Pipli

Haldiyon Ka Rasta adxycd@r.postjobfree.com

Jaipur - 302003

Rajasthan (India)

Objective:

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the organization.

Work Experiences:

Current Role:

Designation: Government authorized tour guide and tour manager. Working as a free lancer

● Currently working as a government authorized tour guide in Jaipur since 2018.

● Serve mostly European, Australian and American clients.

● In summer season due to less number of tourist in jaipur also work as a tour manager, take groups to different countries

● Been to Bali in Indonesia five times, Malaysia twice and Thailand as a tour manager from Cox and Kings.

Previous Assignment:

GENPACT India Ltd

Designation: Process Developer

Worked with National Australia Bank Group Europe (NAGE)

● Worked in Retail Mortgages-Fulfillment for National Australia Group Europe.

● Responsible for trainings / mentoring for the new joiners in New Purchase and Re- mortgage Segment.

● This involves verification of customer details on application form and loan Contract

/Valuation.

● Preparing and Issuing the letters to the Customer/Solicitors

● Passing the case for funding.

Worked with National Australia Bank (NAB)

● Worked with a global client under banking Domain - National Australia Bank

● Customer Service support of banking related details through e-mails & Phone.

● Functioning for Credit Cards & Internet Banking.

● Application of new credit card request.

● Responsible for performing daily/weekly/monthly dashboards.

● Responsible for trainings / mentoring for the new joiners. Achievements: (Countries Visited)

● I was selected for an overseas project in UK (Scotland Glasgow) for two months out of 600 People and successfully completed it.

● Rewarded for good performance to visit London, Edinburgh and Isle of Arran, loch Lomond while stayed in Glasgow.

● Visited Dubai in 2013 for Job Purpose.

● Been to Thailand in 2009, visited bang-Kok and Pattaya. Academic Qualification:

● Completed Bachelor of Arts from Rajasthan University (Jaipur -Rajasthan)

● Completed H.S.C from Ajmer Board. (Rajasthan)

● Completed S.S.C from Ajmer Board. (Rajasthan)

Technical Qualification:

● One Year Diploma in Computer Application from NCPUL, Jaipur affiliated from Human resource Development Govt. of India, New Delhi

Tourism Related Qualification:

● Holding a approved Guide license (Green Card) from Government of Rajasthan, Department of Tourism.

● One Year certificate course in Arabic Language from NCPUL, Jaipur affiliated from Human resource Development, Government of India, New Delhi.

Personal Information:

Date of Birth 25th july .1983

Nationality: Indian

Father’s Name Ziya-Ur-Rehman

Languages known English, Hindi, Rajasthani, Urdu, Arabic Present Location Jaipur - Rajasthan



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