Trey Morgan 214-***-****

SUMMARY OF QUALIFICATIONS

Over 17 years of experience implementing, supporting and managing technology including AWS, Azure, VMware Design, VMware Capacity Planning, Engineering Infrastructure. As an Information Technology professional, I have successfully planned and executed and supported a wide variety of projects in vastly diverse environments. This exposure has allowed me to learn new organizations quickly and begin to deliver results immediately. The critical ability to reach consensus, and manage inevitable conflict, along with a strong and varied technical background, makes me an ideal candidate and an asset to an organization.

Certifications:

AWS

Azure

VMWARE

EMC

EXPERIENCE

Aimbridge Hospitality

IT Director, Infrastructure, Operations Dallas, TX 03/2020-6/2023

As the Director, I was responsible for overseeing the team maintaining enterprise server, storage, virtualization, Server Patching (SCCM), Enterprise Monitoring (CA Tool’s), Active Directory, and other infrastructure platforms. This role required a combination of people management, project delivery, as well as technical hands-on involvement and expertise. The Systems Engineering team includes approximately 16 individuals focused on proactive and project activities. While this team is engaged during major service interruptions, the day-to-day production operations support is managed by a complimentary Operations team.

As the Director of Infrastructure and Operations I fully oversee all IT infrastructure for over 1500 corporate employees, and 10,000 hotel employees. In a very short period, we have implemented a sweeping overhaul to IT infrastructure with a focus on reducing cost and increasing reliability through innovative cloud solutions. As a member of the senior IT leadership team, I am directly involved in the overall roadmap and vision of the IT department.

- Implemented a companywide cloud transformation. Part of the team that designed and implemented a robust, highly scalable, and secure Azure environment from the ground up drastically improving scalability and reliability of all company applications.

- Maintained vendor relationships and contracts. Vendors including MSPs, MSSPs, printer management, network/circuit management, and various external consultants.

- Supported the full suite of Office 365 features managing the technical implementation and user adoption: including Microsoft Teams, SharePoint Online, and Exchange Online.

- Managed and maintained a large Citrix environment that is used by all of the 10,000 Hotel employees to get to the applications that we hosted.

- Led the effort to consolidate from 9 active directory domains to one primary and a child domain for our Hotel Properties.

- Led the effort to consolidate 42tb of file shares to Azure as well as setup DFS across the enterprise.

- Led the effort to consolidate from 4 data centers to one and then to Azure cloud.

- Led the effort to consolidate from 9 active directory domains to one primary and a child domain for our Hotel Properties.

Santander Consumer USA Bank

SR Manager, Infrastructure, Dallas, TX 09/2018-11/2019

As the Manager of Systems Engineering, I was responsible for overseeing the team maintaining enterprise server, storage, virtualization, Server Patching (SCCM), Enterprise Monitoring (CA Tool’s), Active Directory, and other infrastructure platforms. This role required a combination of people management, project delivery, as well as technical hands-on involvement and expertise. The Systems Engineering team includes approximately 16 individuals focused on proactive and project activities. While this team is engaged during major service interruptions, the day-to-day production operations support is managed by a complimentary Operations team.

•20% – Managed Systems Engineering team, which includes priority management as well as coordinating and communicating group activities. Mentored and coached the Systems Engineering team members, including conducting annual performance reviews, to foster strong career development.

•20% – Ensured the Systems Engineering team executed within designed service level agreements. Worked towards continuous improvement in team execution within key performance metrics.

•20% – Coordinated and assisted other IT teams in systems’ support and project execution eorts, including enterprise architecture, application development, operations, network, database, business intelligence, voice and telecom services, project management teams as well as external partners and vendors.

•10% – Developed, documents, and standardizes as-is environment, service level agreements, and policy and procedures for Systems Engineering systems; works with the Operations team to establish eective monitoring and alerting of these systems.

•10% – Developed, documents, and standardizes preventative maintenance routines to ensure system availability and performance standards on production systems. This includes participation in disaster recovery planning, testing, and execution eorts.

•10% – Performed capacity reviews and plans for Systems Engineering equipment and functions. Analyzed vendor proposals and maintained current knowledge of overall System Engineering vendor capabilities.

•10% – Performed systems engineering, analysis, and validation testing on complex systems; and recommended improvements.

CERTIFICATION:

AWS Cloud Practitioner.

VMware VCP 5.0, 4.0 and 3.0 certified

EMC certified in Information Storage and Management v2

National General Insurance

Manager, Infrastructure, Dallas, TX 03/2018-09/2018

As the Manager at National General I managed 4 teams, Virtualization, Messaging, AD, and Citrix which included 14 direct reports including 3 Architects.

CBRE

Manager, Global Enterprise Platforms, Dallas, TX 02/2015-3/2018

As the Manager of CBRE’s corporate infrastructure I had many responsibilities that ranged from the day-to-day operations and the design and implementation of the corporate infrastructure. The solutions that for which I was responsible for are as follows:

Managed VMware ELA for all licensing globally.

Managed Budget for my team as well as procurement of infrastructure.

IT Policy Development

Managed VMware View environment 2500 virtual desktops on a vBlock 540.

Managed vSphere Virtual Computing Infrastructure

5 vBlocks (350,540, 740)

3700+ Hosted Servers (Physical and Virtual)

6 Regional Data centers, I managed the two in US. (2 in US, 2 in EMEA, and 2 in APAC)

2500 Virtual Desktops

2 Cisco UCS Standalone Domains (40 Chassis/200 Blades)

vSphere 6.0 vCenter’s

vSphere VROPS

Including custom dashboards to monitor vSphere environment.

vSphere SRM (Site Recovery Manger)

250 Virtual machines replicated to DR site.

25 applications

DR Drills performed yearly on all applications.

IT & Corporate Policy Development

Storage: EMC vMAX, Isilon, VNX, XtremeIO; HP 3Par

Performed Datacenter migrations of companies CBRE purchased.

Managed 125 Field Servers

CBRE

Senior Systems Engineer/Architect, Dallas, TX 07/2012-2/2015

Lead multiple implementations which involved discussions and Architecture with vendor Sales teams. These meetings helped to determine the system to purchase and determine user requirements for the systems, such as Capacity Management for Initial and Forecasted needs

Implementations and Upgrades while at CBRE

Installed and migrated to 700 vBlock, which included migrating to a new vCenter.

Installed and migrated to 300 vBlock, which included migrating to a new vCenter.

Upgraded RCM/Matrix on both vBlocks twice a year for 2 years.

Setup and maintained standalone UCS Domain

Architected and implemented our VMWare View 5.0 environment for 500 users.

Setup VCOPS, and other various VMWARE tools.

Setup vCAC as our Infrastructure as a Service platform (not finished with this project yet)

Upgraded vSphere 5.0 to 5.5 on our 5 vCenter’s and configured in linked mode.

Implemented SRM for a DR solution

Balfour Beatty Construction

Senior Systems Engineer, Dallas, TX 08/201*-**-****

Managed daily administration of VMware VSPHERE 5.0 environment, as well as hardware associated with it, including VMware hosts and EMC VNX 5300 Storage.

Completed the following projects within the first 6 months on the job:

Upgraded VSphere 4.1 to 5.0, as well as used Update mgr to upgrade hosts.

Installed and configured a new EMC VNX 5300 with 100 terabytes of storage.

Migrated environment from Dell Equal logics NAS to VNX 5300

Migrated environment from EMC Clarion cx500 to VNX 5300

Migrated 100 VM,s from Server 2003 to 2008

Worked within a team that migrated from Exchange 2007 to Exchange 2010.

Various Responsibilities:

Setup and configured VMWARE VSphere, its hosts, and EMC VNX 5300 hardware.

Setup/managed storage area network infrastructure

Trained and Mentored Junior Engineer to take over day to day duties.

DMSP

Senior Systems Engineer, Irving, TX 02/2011-08/2011

Worked within the Team to provide daily administration and management of over 1000 local and remote Microsoft Windows Server systems on a mix of hardware platforms. VMware ESX is a focus responsibility for this role. Assisted in the implementation, documentation and support of the company and their customers' systems. Installed & configured H/W and OS according to existing standards. Maintained and verified system documentation.

Various Responsibilities:

-Configured VMWARE, setup hosts, and created VM’s.

-Setup/configure corporate server

-Setup/manage storage area network infrastructure

-Setup/manage corporate user accounts and roles/permissions

-Assisted and contributed in the development of systems automation tools and processes/procedures

All Covered (Consulting Services)

Senior Systems Engineer, Addison, TX 02/2004-2/2011

This is a client facing role encompassing wide variety of technical competencies, with a primary focus on client project implementation, solution architecture and design. By applying deep technical skills, I ensured successful rollouts of client projects involving development and analysis of technology environments. Typical client has little or no in-house IT support, and expected an advisor as well as a problem solver. Keys to success in this position are the ability to increase our client’s business productivity by helping them realize maximum benefit from leading edge technologies in a cost effective and authoritative manner.

Architected and implemented VMWare environments for multiple clients.

Infrastructure project history includes: Windows 2003 Active Directory and OS migrations, Exchange 2003 implementations, Network upgrades, NAS implementations, advanced level server work including, load balancing and clustering, Windows Server Product implementations (SBS Standard and Enterprise) 2003 installations, web site migrations, and HIPAA Security compliance.

Provided architectural guidance to clients Working as a preferred vendor was responsible for the design architecture, implementation planning and execution of customized end to end technology solutions

Mentored newly hired consultants, trained them and worked with them

Implemented disaster prevention, disaster recovery, and business continuity solutions. Assisted clients with the acquisition of quality IT staff, served as interim IT Manager.

Solution highlights include: Server implementations and migrations, Active Directory, Exchange, Project Server, WSUS, VM Ware, network infrastructure, capacity planning and management, server virtualization.

Recent Environments and Project History Include:

OS/Messaging Windows 2000/03/08, Exchange 2003/2007

Project Management and Collaboration MS Project Server, and SharePoint, SQL Server

Security, Networking: Antivirus including, Network Associates, Trend Micro, and Symantec. Network consolidation and installation.

Software Tools: Training and documentation, OneNote, Visio, VM-ware products including: Server 1.0.5, ESX 3.5. Comm Vault Backups, NetIQ Migration Tools.

Hardware Servers from Dell, Compaq/HP, IBM, a wide range of hardware platforms. NAS Enterprise Storage and related architecture design and infrastructure, Watchguard, Sonic Wall and Cisco firewalls.

CABC – Dallas, Texas Network Administrator

Senior System Engineer, Addison, TX 12/2002-2/2004

Developed and implemented project plans for infrastructure and software upgrades. Projects included, web and LAN/WAN security, VPN, Firewalls, Windows 2000, Exchange, routing and switching, LAN connectivity, Database, web and e-commerce sites and servers.

Established and maintained vendor and client relationships. Engaged in procurement and logistics efforts both internally and for customers.

Performed all phases of Project Management, including planning, controlling and risk assessments for “go live” with mission critical data. Maintained a high level of availability while transferring a client’s live data to new systems. Ensured interoperability with existing systems

Solved technical issues of our internal systems with regard to security network operations web and e-commerce etc.

Provided architectural guidance to customers, and catered the solutions to meet their individual needs with the help of the sales team.

Responsible for the day-to-day operations of 80 Windows 2000 servers, 50 in production environment, and 30 in development, and test environment.

Rushmore Financial – Dallas, Texas Network Administrator 4/2001-12/2002

Senior System Engineer, Dallas, TX

Coremetrics, Inc Austin, TX 2/2000-4/2001

Engineer

Mall.com, Inc – Austin, Texas 1/99-2/2000

Engineer

Technical Specific Education

University at Texas at San Antonio

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