Isabel
Valle Chavelas
EXPERIENCE
Behavioral Health Clinical Support Assistant
Sixteenth Street Community Health Centers
**/**** - ******* *********, *********
• Complete and process forms, prior authorization request forms and other client paperwork per BH providers petition.
• Contacting pharmacies to obtain information about medication coverage and alternatives.
• BH liasion between providers, pharmacies and insurance companies.
• Follow up refill medication and authorization process.
• Check patient’s vital signs.
• Assist with data retrieval; mainly Qualtrics survey answers.
• Liason between BH school providers and MPS/Charter school for non-billable entries.
Intern
CISAME Mental Health Center
02/2021 - 03/2022 Puerto Vallarta, Jalisco, Mexico
• Facilitated presentations about mental health issues to organizations and schools.
• Coordinated the update of clinical files and records.
• Created presentations for the Health Agent Promoter.
• Responsible for completing psychiatric mental health outpatient consultation sheet.
• Assisted psychiatrists with filling prescriptions.
• Scheduled psychology and psychiatry appointments.
• Reviewed and organized patient files.
• Promoted mental health workshops among patients.
• Collected daily patient signatures verifying their participation in mental health topics.
• Administered socioeconomic studies for the social work department.
• Supported team in social work calls to reschedule patient appointments.
• Prepared CISAME’s monthly wall newspaper about mental health.
• Responsible for developing health guideline signs.
• Supported the planning anniversary of CISAME.
Babysitter
Four Seasons Resort Punta Mita
04/2017 – 11/2018 Puerto Vallarta, Jalisco, Mexico
• Enforced a safe environment.
• Managed food, grooming and clothing for children.
• Supervised children’s behavior.
• Encouraged children’s activities.
CONTACT
adxy99@r.postjobfree.com
EDUCATION
Universidad del Valle de Atemajac
08/2017 – 12/2021
Puerto Vallarta, Jalisco, Mexico
SKILLS
First aid
Children’s activities
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Spanish: Native
English: Fluent
STRENGTHS
Strong work ethic
Punctuality
Responsibility
Leadership
Decision making
WORKSHOPS
Resilience
Centro Universitario de la Costa
2019 • Puerto Vallarta, Jalisco, Mexico
Course on Human Rights,
Gender and Health, Non-
Discrimination and Cultural Relevance
Secretaría de Salud Jalisco
02/2021 • Puerto Vallarta, Jalisco, Mexico
Official Mexican Norms
08/2021 • Puerto Vallarta, Jalisco, Mexico
Course in Code of Ethics and Conduct
10/2021 • Puerto Vallarta, Jalisco, Mexico