Frances V. Young 210-***-**** adxy8m@r.postjobfree.com

SUMMARY

Performance-driven, solutions-minded, administrative, facilities and events professional with more than 20 years of experience delivering ultimate support to Management executives, department managers, and associated shareholders in the highly competitive, rapidly changing, financial operations arena. Credited as a skillful communicator and collaborator with a talent for making timely, impactful contributions to company outcomes.

SKILLS OF QUALIFICATIONS

Administrative Support

Event Director \ Coordinator Management Calendar Scheduling Charitable Campaigns

Facilities Support Collaborating Teambuilding Mailroom Attendant Expense Management & Reporting

Professional Experience

AllianceBernstein San Antonio, TX January 2007 to February 2023

ADMINISTRATIVE ASSISTANT EVENT COORDINATOR FACILITIES ASSOCIATE

Agenda Management: Utilize MS Outlook to maintain and schedule on-line meetings for SVPs, department managers and staff. Reserve domestic and international travel arrangements and arrange lodging and entertainment.

Event Management: Facilitate company meetings, functions, volunteers and events for 250+ local employees. Responsibilities include menu creation, theme design, event notification flyers, and invitation distribution. Coordinate yearly events, and monthly events, budget accommodates, imbursement analyzed and controlled department costs. Reserve conference rooms: coordinate room set up, equipment setup and system access.

Manage Company Office Supplies – Facilities Liaison: Order office supplies, maintain inventory of office supplies. Oversee office equipment maintenance calls to include, fax machines, and copiers. Maintain break-room pantries. Technology team with computer, monitors and phone relocations.

Expense Reporting & Management: Receive and manage verification local and international expense reports; prepare dispense reimbursements and allocations. Manage and encountered deadlines for expense reporting, for managers and staff members.

Client Services & Mail Room: Print and mail out shareholders request on statements, maintain request list and updated daily. Assist mail room with incoming letters, packages from FedEx, USPS and other company mail, added signature on arrivals. Aiphone, a video camera and phone, incoming vendors and other guests as scheduled.

SWBC MORTGAGE CORPORATION San Antonio, TX 2005 - 2006

ADMINISTRATIVE ASSISTANT

Assigned to support the day-to-day requirements of Mortgage Managers and the associated departmental staff. Quickly earned the trust and confidence of management through a demonstrated ability to rapidly adapt to the culture and pace of the work environment.

Organized meetings and arranged catering.

including receiving and routing calls; messaging; sorting, preparing, and routing incoming/outgoing mail; and scheduling/originating conference calls.

Served as backup receptionist.

Capital Group Companies American Funds San Antonio, TX 1998 – 2005

EXECUTIVE ADMINISTRATIVE ASSISTANT III

Promoted, based on demonstrated abilities in prior position, to serve as the primary administrative support person to five department managers. Provided comprehensive administrative support, including call management and the preparation, proofing, and distribution of correspondence.

Calendar management: Used Microsoft Outlook to harmonize multiple calendars. Scheduled/rescheduled appointments, resolved conflicts, and booked all travel arrangements.

Audits: Requested audit information letters on client/shareholder accounts; submitted completed audit requirements to auditors ahead of deadlines.

HR Support: Posted all openings for A/P department and the Trust Company on an ad-hoc basis. Contacted applicants and scheduled interviews. Created a MS Excel spreadsheet to compile interview data and track applicant outcomes.

Secured and allocated resources for new hire: Including ordering furniture, technology, and location assignments. Created Excel worksheets to track employee transfers, reallocation of company assets, and professional development trainings.

Facilities Liaison: Received and forwarded maintenance requests to building management. Informed management and security team of any weekend-based activities, e.g., training, overtime, or deliveries in order to eliminate security incidents.

ADMINISTRATIVE ASSISTANT II Office Services Division 1992 – 1998

Expense and budget management: Compiled expense reports for TX office covering leasing, maintenance, and general business costs prior to transmitting to corporate office in CA.

Document creation and maintenance: Prepared and maintained Disaster Recovery manuals for the local office.

EDUCATION & PROFESSIONAL DEVELOPMENT

BUSINESS STUDIES DEL MAR COLLEGE

DEA - Custom Service Corpus Christi Police Dept District Attorney’s Office

VOLUNTEER ACTIVITIES

Sul Ross Middle School – Mentor

Regent Care Health Facility

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