Tiana Maria Aquiningoc

Fairfield, CA ***** United States

Mobile: 216-***-****

Email: adxy6n@r.postjobfree.com

Work Experience:

Unit Program Coordinator

60

th

Aircraft Maintenance Squadron

*** ****dale St. Fairfield, CA

12/2020 - Present

Salary: 41,000.00 Per Year

Hours per week: 40

Series: 0303 Miscellaneous Clerk And Assistant

Pay Plan: GS – General Schedule

Grade: GS06

Duties, Accomplishments and Related Skills:

• Directly assists the commander/director in the management of all administrative support program functions. Serves as the resident subject matter expert for all mandated administrative programs. Programs and function responsible for are: Monitoring personnel action requests, track all personnel action request, Manpower Management, Government Purchase Card (GPC), Government Travel Card (GTC), Defense Travel Administrator

(DTS), Facility Manager, CSL representative, Drug Demand Reduction Program Coordinator, Task Management Team, and Unit Fitness Manager.

• As the Unit Program Coordinator for the 60th Aircraft Maintenance Squadron in Travis AFB, CA I served as the first point of contact for military personnel assignments, promotions, and personnel actions requests, decorations and performance evaluations. Reviews documents for accuracy and coordinates with Senior Management for further review and signatures. Maintained work progress of each decoration and performance using Virtual Personnel Center (vPC) and track documents status using Microsoft Excel worksheet. Responsible for tracking all programs and services DCF Program surveys and class roster.

• Facility Manager: Lead facility manager for the squadron, servicing six buildings. Managed the care, management, and protection of assigned property. Conduct fire and safety inspections and advice employees, coworkers, and supervisors on property management. Request and submit building work orders for assigned facilities.

• Manages personnel in-processing and in and out-processing process. Update member's work duty status, skill upgrades, position number, personnel actions and leave request utilizing government based-programs such as. MilPDS, vPC, and LeaveWeb.

• MilPDS, PROA, BLSDM:

• Safety Program Representative: I ensure our program is implementing and executing safety plans in the workplace. Meet with squadron's commander and report any safety concerns and implement safety plans to all three AMXS buildings on base.

• Serves as the squadron Security Manager and Antiterrorism Representative. Maintain continuity book, provide/coordinate and monitor Level I and II Training. Establish Unit Evacuation, RAM and Stand-off procedures and Unit Specific FPCON measures in Unit AT Plan. Manage the unit AT self-inspection program.

Unit Fitness Program Manager: Lead fitness manager responsible for the tracking, scheduling and record keeping for all 353 active duty personnel. Run monthly reports showcasing squadron currency.

Accomplishments:

• Winner of the Civilian CAT I Quarterly Award twice Oct 2021 – Dec 2021 and Apr 2022 - June 2022

• Completed the Continuous Process Improvement (CPI) training.

• Completed Antiterrorism Training Level II

• Completed CAT I Civilian Professional Enhancement Seminar June 2022

• Step promoted GS06 step II December 2022

Supervisor: Mr. Michael White 707-***-****)

Okay to contact this Supervisor: Yes

Work Experience:

Zeider's Enterprise

Fleet and Family Support Center

Naval Base, Guam, GU 96540 United States

11/2019 - Present

Salary: 15.19 USD Per Hour

Hours per week: 40

Secretary I

Duties, Accomplishments and Related Skills:

MARKETING AND DISTRIBUTION:

Generate and distribute monthly program calendars showcasing upcoming education offerings for base wide distribution. (Portfolio available upon request)

Generate weekly and bi weekly “Plan on the Week” submission for Naval Base Guam Plan of the Week distribution.

Maintain and manage the Fleet and Family Support Center Facebook page to include updating commands with latest available resources according to regulations and standards.

Responsible for all marketing material and distributions (ie: Monthly Calendars, MWR FFSC insert, Campaign month flyers and ads)

Kept abreast with the latest publications, OPNAVS, and Marketing strategies and developed new media campaigns to increase programs at the Fleet and Family Support Center

REPORTS AND ACCOUNTABILITY:

Develop and input monthly Quality Control reports, FFSMS accountability reports, and marketing metric reports.

Responsible for tracking all programs and services DCF Program surveys and class roster.

Develop and distribution monthly SECO Reports to include accountability of spouse and dependent contacts.

Generate quarterly CPVF for Government file and distribution.

Account for all programs and services marketing accountability numbers and metric. SCHEDULING:

Responsible for generating programs and services yearly class agenda for FY19 – FY20.

Schedule daily walk-ins and appointments for educators and counselors. INFORMATION AND REFERRAL:

Assisted in providing information about available civilian and military resources to incoming service members and their families.

File and organize all FFSC Information and Referral resources

Directing clients to the appropriate department or individual most qualified to meet their needs and/or answer their inquiries, managing ongoing/upcoming classroom and program rosters, organized and scheduled client appointments, managed and reconstructed FFSC Instant Friends program and SOP

Compose and submit weekly SITREP and POW reports to be distributed and managing and auditing Centralize Scheduling program.

ACCOMPLISHMENTS AND OFF-SITES OUTRECH:

Actively participated/Spearheaded several Fleet and Family Outreach and FAP Campaigns ensuring all materials and oral information are accurate and are geographically appropriate

Assisted in the planning and execution of EFAC emergency drill for Naval Base Guam.

Inspected for annual certifications by CNIC receiving "phenomenal” performance and exceeding comments regarding certification standards.

Attended trainings and webinars that include but are not limited to; Specialized Training of Military Parents (STOMP), Student2Student, understanding customer service, STAR Service Training, Train the Trainer, Accessing Higher Education (TAPS certification), OMBUDSMAN basic training, Command Financial Specialist Training and AFSC Academy Webinars. (All certificates available upon request) Supervisor: Deanne Santos 671-***-****)

Okay to contact this Supervisor: Yes

Armed Forces Magellan Health

Bldg. 106 Fleet and Family Support Center Navy Base, Guam Santa Rita, GU 96915 United States

07/2015 - 11/2019

Salary: 15.19 USD per Hour

Hours per week: 40

Marketing Coordinator

Duties, Accomplishments and Related Skills:

MARKETING AND DISTRIBUTION:

Generate and distribute monthly program calendars for base wide distribution (Portfolio available upon request)

Generate weekly and bi weekly “Plan on the Week” submission for Naval Base Guam PAO

Maintain and manage the Fleet and Family Support Center email and Facebook page according to regulations and standards

Solely responsible for all Marketing programs and distributions (ie: Monthly Calendars, MWR FFSC insert, Campaign month flyers and ads)

Kept abreast with the latest publications, OPNAVS, and Marketing strategies and developed new media campaigns to increase programs at the Fleet and Family Support Center

REPORTS AND ACCOUNTABILITY:

Develop and input monthly QC Reports, FFSMS Reports, and Marketing Metric Reports

Responsible for tracking all programs and services DCF Program surveys and class roster

Develop and distribution monthly SECO Reports to include accountability of spouse and dependent contacts.

Generate quarterly CPVF for Government file and distribution

Account for all programs and services marketing accountability numbers and metric SCHEDULING:

Responsible for generating programs and services yearly class agenda for FY18 – FY19

Schedule daily walk-ins and appointments for educators and counselors INFORMATION AND REFERRAL:

Assisted in providing information about available civilian and military resources to incoming service members and their families.

File and organize all FFSC Information and Referral resources

Directing clients to the appropriate department or individual most qualified to meet their needs and/or answer their inquiries, managing ongoing/upcoming classroom and program rosters, organized and scheduled client appointments, managed and reconstructed FFSC Instant Friends program and SOP

Compose and submit weekly SITREP and POW reports to be distributed and managing and auditing Centralize Scheduling program.

ACCOMPLISHMENTS AND OFF-SITES OUTRECH:

Actively participated/Spearheaded several Fleet and Family Outreach and FAP Campaigns ensuring all materials and oral information are accurate and are geographically appropriate

Assisted in the planning and execution of EFAC emergency drill for Naval Base Guam.

Inspected for annual certifications by CNIC receiving "phenomenal” performance and exceeding comments regarding certification standards.

Attended trainings and webinars that include but are not limited to; Specialized Training of Military Parents (STOMP), Student2Student, understanding customer service, STAR Service Training, Train the Trainer, Accessing Higher Education (TAPS certification), OMBUDSMAN basic training, Command Financial Specialist Training and AFSC Academy Webinars. (All certificates available upon request) Supervisor: Deanne Santos 671-***-****)

Okay to contact this Supervisor: Yes

Guam Harley Davidson

202 W. Marine Corps Drive

Asan, GU 96910 United States

06/2013 - 05/2015

Salary: 8.75 USD per Hour

Hours per week: 40

Service Writer

Duties, Accomplishments and Related Skills:

Responsibilities; provided a connection between a customer and a business.

Acquired excellent communications skills, knowledge of record keeping and computer programs while employed.

Managed customer information such as warranty qualification and customer history reports, customer information and vehicle information, scheduled upcoming client services and upcoming maintenance requirements.

Performed daily allocations of proper billable service hours for clients and recall/warranty work orders.

Worked as a liaison for the business, brought competence to a customer's experience by coordinating customer transactions.

Managed and maintained developing cost estimates for customers, parts inventory and reports, allocated appropriate technician hours and work orders, and complete and filed customer profiles and work order history.

Achievements; Awarded service writer for Asia region and recognized for outstanding customer service and time management services. Promoted junior manager within a year working for the company with .25 cent pay raise reward to hourly pay. Highly referred for managerial position. Constructed new procedures for the closing of work orders and appointment processes.

Supervisor: Dave Nelson 671-***-****)

Okay to contact this Supervisor: Yes

United States Air Force

Shepard AFB

Sheppard AFB, TX 76311 United States

08/2006 - 05/2008

Salary: 22,000.00 USD per Year

Hours per week: 40

Aviation Management

Duties, Accomplishments and Related Skills:

AUDITS AND SCHEDULING:

Responsible for accountability and file of pilot flight time, scheduling, up-coming/current qualifications, ensuring the coordination of aircraft and crew, Aviation Resource Management specialists make sure that missions run as smoothly as possible.

Performed and managed Aviation and Parachutist Host Aviation Resource Management

(HARM) and Squadron Aviation Resource Management (SARM) functions related to scheduling, standardization and evaluation, flying and ground training, aviation flight records, parachutist jump records and squadron operations.

Maintained flight records to validating aircrew safety requirements, and assure everything and everyone is ready to go and where they need to be so missions can be carried out according to plan.

Monitored and assisted in RAPCON communication to tower before, during and after all training flights.

CUSTOMER SERVICE AND MILITARY SERVICEMEN INTERACTION:

Front line Operations Desk specialist responsible for handing out flight routes and flight time.

ACHIEVEMENTS IN SERVICE: Completion of CDC advancement curriculum. Completion of a current National Agency Check, Local Agency Check and Credit completed. Completion of 7.5 weeks of Basic Military Training as well as Airmen’s Week. Qualification in and possession of AFSC 1C032. Eligibility for a Secret security clearance. Awarded Senior Airman of the Quarter

(2007).

AmeriCorp

Department of Youth Affairs

Mangilao, Guam, GU 96915 United States

11/2004 - 05/2005

Salary: 7.00 USD Per Hour

Hours per week: 20

Duties, Accomplishments and Related Skills:

MARKETING AND DISTRIBUTION:

Responsible for Mentoring Youth

Supervisor: Joseph Rodgers 940-***-****)

Okay to contact this Supervisor: Yes

Assisted with unit activities such as arts and crafts, music, and community volunteer, and educational assistance.

Attended weekly AmeriCorp meetings and gatherings

Assisted Youth Affairs with filing and intake in processing. Education:

University of Guam Mangilao, GU United States

Major: Liberal Arts Minor: Business

Air Force Aviation Training Biloxi, MS United States Technical or Occupational Certificate 11/2006

Major: Aviation Resource

Relevant Coursework, Licenses and Certifications:

Complete Airman Aviation Resource Management Training Course. Job Related Training:

MARKETING AND DISTRIBUTION:

Generate and distribute monthly program calendars and class description slides for Base distribution (Portfolio available upon request)

Generate weekly and bi weekly “Plan on the Week” in out and addition

Maintain and manage the Fleet and Family Support Center email and Facebook page according to regulations and standards

Solely responsible for all Marketing ads (ie: Monthly Calendars, MWR FFSC insert, Campaign month flyers and ads)

Revise and distribute any outgoing marketing or promotional information

Generate all Fleet and Family Support Center Quality of Life insert

Kept abreast with the latest publications, OPNAVS, and Marketing strategies and developed new media campaigns to increase programs at the Fleet and Family Support Center.

REPORTS AND ACCOUNTABILITY:

Develop and input monthly QC Reports

Responsible for tracking all programs and services DCF Program surveys and class roster

Develop and distribution monthly SECO Reports to include accountability of spouse and dependent contacts.

Generate quarterly CPVF for Government file and distribution

Account for all programs and services marketing accountability numbers and metric SCHEDULING:

Responsible for generating programs and services yearly class agenda for FY18 – FY19

Manage and maintain marketing material and distribution for the Fleet and Family Support Center

Schedule daily walk-ins and appointments for educators and counselors INFORMATION AND REFERRAL

Assisted in providing information about available civilian and military resources to incoming service members and their families.

File and organize all FFSC Information and Referral resources.

Directing clients to the appropriate department or individual most qualified to meet their needs and/or answer their inquiries, managing ongoing/upcoming classroom and program rosters, organized and scheduled client appointments, managed and reconstructed FFSC Instant Friends program and SOP.

Compose and submit weekly SITREP and POW reports to be distributed and managing and auditing Centralize Scheduling program.

ACCOMPLISHMENTS AND OFF-SITES OUTRECH:

Actively participated/Spearheaded several Fleet and Family Outreach and FAP Campaigns ensuring all materials and oral information are accurate and are geographically appropriate.

Assisted in the planning and execution of EFAC emergency drill for Naval Base Guam.

Inspected for annual certifications by CNIC receiving "phenomenal” performance and exceeding comments regarding certification standards.

Attended trainings and webinars that include but are not limited to; Specialized Training of Military Parents (STOMP), Student2Student, understanding customer service, STAR Service Training, Train the Trainer, Accessing Higher Education (TAPS certification), OMBUDSMAN basic training, Command Financial Specialist Training and AFSC Academy Webinars. (All certificates available upon request)

STAR Customer service certified

Computer Literacy: Computer operations, related software and office equipment – MS Office (Word, Excel, Power Point, Outlook, Publisher), Adobe, centralize scheduling, scanners and printers.

Certified Ombudsman Trainer

Common Knowledge of FFMIS account and recording

Initial Author of I&R standard operating procedures

Made arrangements for storage of important office stocks and equipment – Ordered supplies whenever necessary and maintained records of stock

Performed daily activities alongside military personnel

Knowledgeable in pre-deployment, mid-deployment, return and reunion, and post- deployment briefs/ workshops for commands, sailors and their families.

Coordinate with other support programs such as Chaplains, Child and Youth, and Drug and Alcohol programs to ensure consistency in delivery of life skills programs and services.

Serve as the designated POC for an individual Sailor or family, DoD Civilian or family to support them in obtaining necessary services for current status and future permanent transition.

References:

Deanne Garcia

Accounting Officer

Rev and Tax 671-***-****

Aliciana Jocson

Fleet and Family Support Center

Administrative Assistant 671-***-****

adxy6n@r.postjobfree.com

Deanne Santos

Fleet and Family Support Center

Program Supervisor 671-***-****

adxy6n@r.postjobfree.com

Additional Information:

Head Coach for Squadron Softball Team May 2022 – August 2022

Assist and instruct the Fleet and Family Support Center (FFSC) Welcome to Guam orientation and base indoc.

Brief incoming service members on FFSC programs and referrals.

Provided coverage during time of absence for Administrative Assistant (OA) for Navy Base Guam Fleet and Family Support Center.

Computer Literacy: Adobe processor, Computer operations, related software and office equipment – MS Office (Word, Excel, PP, Outlook), fax, scanners and printers

Completed Certification Standards required by CNIC for Standard Operating Procedures

(SOP)

Constructed FFSC Information and Referral Manual (SOP) for Standard certifications.

Input appointments for upcoming clients in Centralized Scheduling Program.

Recognized and mentioned for job well down via ICE submission. Read and reviewed by Guam Navy Base CO

Audit an estimate of 80 flight plans and 35 flight sorties daily (2006-2008)

Receive and estimate of 30 phone calls, classroom request, and appointment scheduling daily.

Typing speed for data entry: 80-90 wpm

Completed military equivalent trainings to include but not limited to; EEO Training, Active Shooter, Antiterrorism, Opsec, Ready Navy, Records Management, Suicide Prevention Training, Ergonomic Awareness, Cyber Awareness, Individual Managing your risk, Privacy and Personally Identifiable Information (PII) Awareness Training ( Certificates available upon request)

Complete Training Webinars and off site training to include but are not limited to; Specialized Training of Military Parents (STOMP), Student2Student, EFMP Community of Practice, TGPS Accessing Higher Education (AHE) Track, TGPS Overview/AHE Rollout, Contractor New Hire Orientation, NOVA webinar: Stalking, interpersonal Violence and Cybersafety, Customer Service/Admin Support CoP: Front desk Best Practices, Customer Service with Pixie Dust ( Certificates available upon request)

Performed daily activities alongside military personnel

Active volunteer with programs and organizations such as; Guam Animals in Need, Guam Special Olympics, Guam Cancer Association, Christmas in July (2006-2008), Designated Driver for Airman Designated Driver program (2006-2008), FAP outreach for Suicide Awareness and Domestic Violence Campaign, Christmas Air drop (2008, 2016), Military OMBUDSMAN appreciation and Military Single Spouse Club.

Airmen of the quarter 2007

Junior Service Writer or Asia Region (2014)

Actively participates in several FFSC, FAP and NBG outreach, ensuring all materials and oral information are accurate and are geographically appropriate. Assisted in the planning and execution of EFAC emergency drill for Naval Base Guam.

Inspected for annual certifications by CNIC receiving "phenomenal" performance and exceeding comments regarding certification standards.

Achievements; Attended trainings and webinars that include but are not limited to; Specialized Training of Military Parents (STOMP), Student2Student, understanding customer service, STAR Service Training, Train the Trainer, Accessing Higher Education (TAPS certification), OMBUDSMAN basic training, Command Financial Specialist Training and AFSC Academy Webinars. (All certificates available upon request)

Contact this candidate