Stephanie aaron-harris

Hampton, VA ***** ● 757-***-**** ● adxy4z@r.postjobfree.com

Committed and motivated professional offering outstanding impeccable administrative support. Extensive experience and expertise managing top initiatives and critical projects. Dedicated leader with a collaborative approach and a results-drive focus. Proactive and detail oriented. Extensive experience in customer service and administrative support.

Summary of Qualifications

●Superior Telephone and Customer Service

●Leadership Skills

●Proficient in Microsoft Office (Word, Excel, PowerPoint, Excel)

●File Maintenance/Database Management

●Excellent Written and Verbal Communication Skills

●Detail Oriented/ Excellent Organizational Skills

●Adaptable to any environment

●Excellent Listening Skills

●Prepare and Modify Documents

●Schedule and Coordinate Meetings

●Maintain Inventory of Supplies

●Strong Sense of Urgency and Problem- Solving Skills

●Ability to Multi-task

Work Experience

Norfolk Department of Planning

Administrative Assistant I

Sept 2021-March 2022

Provide exceptional customer service to external and internal customers

Team Player and willingness to support and assist executive staff members

Perform wide range of business applications and record keeping tasks for the staff members

Provide superb operational support in a timely and professional fashion

Proficient in answering multiple phone lines while multi-tasking other duties as assigned

Manage assets such as office equipment, inventory and ordering of office supplies, accounts receivable

Update and maintain the scheduling of conference rooms

Proficient with spreadsheets and maintaining the accuracy of those documents

Detailed oriented and organized to maintain Zoning Pamphlets and Applications

Notarized documents and track P.O.D. permits

Arrange and monitor training for the departmental staff/executive

Excellent communication skills both in verbal and written formats

Ability to work independently as well as in a team setting

Great Time-Management Skills thereby meeting and exceeding set deadlines

Flexible and adaptable to change

Strong Leadership Skills and willing to Lead teams to successful results

Norfolk State University (Caliper Inc.)

Resident Director

Aug 16, 2017, to March 29, 2021

●Responsible for fostering the Spartan Residential Experience by providing administrative, supervisory, and programmatic support to assigned residents.

●Demonstrated skills in the following areas are highly desired: supervision, critical thinking, working independently, interpersonal skills, organizing, attention to detail, ability to meet deadlines, staying flexible, and persistence.

●Facilitated the day-to-day operations of assigned residence hall(s).

●Established and fostered a residential and environment that is not only consistent with the mission, vision, and core values of HRL, but also conducive for living and learning.

●Represented as a first responder in times of crisis and emergency as well as serve as an advocate for residents.

●Monitored appropriate behaviors and served as a role model for residents within assigned hall(s).

●Actively participated in professional development and leadership opportunities which enhanced the graduate assistant experience.

●Supervised the Resident Assistant (RA) staff team to include staff scheduling, staff development, and staff performance evaluation.

Norfolk State University (Caliper Inc.)

Administrative Assistant Department of Housing and Residence Life

Oct. 2017 to Aug. 15, 2018

●Worked closely with the Executive and Associate Directors to ensure organization and coordination of office procedures and operations.

●Provided front desk coverage, greeted customers, and answered phones while providing outstanding customer service.

●Provided administrative support for all tasks and staff; effectively communicated with residents and potential residents; utilized software sites to assist residents; handled and reviewed and responded to office emails timely, therefore have great time management skills

●Assisted with requisitions and purchasing

City of Chesapeake (Caliper Inc.)

Office Specialist I

Aug. 2017 to October 2017

●Performed specialized office procedures such as taking and transcribing dictation or meeting minutes, or typing documents, technical and statistical reports, or data for publication.

● Interacted with other departments, clients/customers, and the public by telephone, radio, or in person; provided information, directed individuals to appropriate personnel, took and relayed messages, or received logs, and processed complaints.

● Served as lead worker for assigned clerical personnel; provided training and assigned work.

● Compiled data for special and periodic reports; assisted with presentation of data as directed.

● Performed routine accounting tasks such as processing incoming checks, reviewed invoices and vouchers, accounts payable, or payroll; set up and maintained departmental personnel files.

●Coordinated special events/programs for area of responsibility, scheduled meeting rooms and appointments, and prepared work schedules and agendas.

●Processed clients in and out of office/program; processed payments; entered and updated client information on the computer to complete financial/insurance forms; processed requests for medicine.

●Processed mail and packages; opened time stamps, sorted, and distributed mail to appropriate personnel or departments; assisted with special mailings; prepared and distributed information packets.

●Established and maintained, or supervised maintenance of files, records, accounts, or charts for area of responsibility; maintained office supply inventory.

Christopher Newport University (Caliper Inc.)

Administrative Assistant (Office of Special Events)

Mar 2017 to August 2017

●Maintained accurate and up-to-date records and files for all events.

●Greeted students and visitors using outstanding customer service.

●Assisted in the supervision of student interns.

●Maintained current information in databases for business contacts and vendor lists.

Thomas Nelson Community College (Caliper Inc.)

Career Information Specialist

Dec 2016 to Mar 2017

●Sign in customers of the Peninsula Work Link to utilize employment search activities while ensuring customers are receiving outstanding service.

●Provided customers with information concerning Workforce Development programs.

●Answered phones and customer’s questions and directed them to the appropriate work force department.

●Assisted in the maintenance of filing systems and ensured TNCC students are aware of available career services.

Marvelous Light Ministries

Senior Pastor

Sept 2009 to present

●Oversaw all ministry operations.

●Facilitated workshops.

●Provided counseling support to congregants.

●Undertook and resolved church challenges while following biblical principles.

●Managed finances and budget

Healing, Hope, and Resolution Counseling Services

Jan 2009 to Aug 2014

●Oversaw the daily operations to include case management, counseling sessions, group therapy, initial assessments, and monthly quarterly reports.

●Attended court proceedings on clients’ behalf

●Provided crisis intervention and maintained required documentation.

Saint Timothy Theological Seminary, Inc.

Oct 2009 to Aug 2016

●Instructed Bachelor program classes, prepared lesson plans, progress reports, and report cards.

●Incorporated various teaching methods to facilitate student’s learning success.

Education

Doctor of Psychology and Pastoral Counseling

Saint Timothy Theological Seminary, Inc. May 2012

Masters of Christian Counseling May 2010

Saint Timothy Theological Seminary, Inc.

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