Customer Service Representative

Heather Young

I've worked a variety of different kinds and I was great at all I did

Odum, GA 31555

**************@*****.***

+1-912-***-****

Work Experience

Customer Service Representative Teleperformance

Teleperformance wellcare - Odum, GA

July 2021 to Present

I work from home and provided insurance agents with help and or information pertaining to there clients and there contracts with the company and guide them.to do there broker training and just about anything and everything they need help with

Goodyear diapatcher

Goodyear fleet HQ - Odum, GA

May 2022 to July 2022

Take incoming calls, from customers needing roadside service, calling and dispatching service tech to the disabled commercial vehicle

instore,driver, asst manger

Papa John's - Weirton, WV

August 2002 to January 2014

preparing the orders, taking phone orders, cash drawers, cooking an boxing up orders an delivering orders, cash out drivers calling in store stock orders, scheduling employees closing an opening the store Education

High school or equivalent

Buckeye Local High School - Rayland, OH

Bachelor's degree

Skills

• Training

• inventory

• Scheduling

• Microsoft Word

• Inventory Management

• Word

• Team Building

• Customer service (9 years)

• Housekeeping Management (2 years)

• Assistant Manager Experience

• Sales Management

• Retail Management

• Management

• Teaching (1 year)

• Childcare

• Microsoft Office

• Problem-solving

• Flexibility

• Team Work

• Reliability

• Delivery driver experience

• English

• Guest Services

• Office Management

• Windows

• Merchandising

• Supervising Experience

• Microsoft Outlook

• Laundry

• Store Management Experience

• Communication skills

• Sales

• Customer support

• Heavy lifting

• Analysis skills

• Fraud

• Data collection

• Leadership

• Recruiting

• Analytics

• Google Docs

• Software troubleshooting

• Help desk

• iOS

• Salesforce

• Zendesk

• Typing

• Technical Support

• Network Support

• Troubleshooting

• Social media management

• Personal assistant experience

• Clerical experience

• Underwriting

• Motivational interviewing

• Retail sales

• Dispatching

• Multi-line phone systems

• Android

• EHR systems

• Phone etiquette

Languages

• English - Expert

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