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Customer Service Security Officer

Location:
Metairie, LA
Posted:
June 28, 2023

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Resume:

Dammeon Henderson

I can do different things naturally!

New Orleans, LA 70117

adxy1v@r.postjobfree.com

+1-504-***-****

My main career objective is to launch a career with a company that will provide the best potential for growth, increased income and personal job fulfillment. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Professional Security Officer

D's Independent security service - Texas City, TX

April 2018 to April 2022

• We pledge everyone get the best possible services out here

• We make sure everything is secured no matter what it is

• Provide daily officer reports T the end of each shift

• Solve all problems and concerns to the best of your knowledge

• Handle all customers /Patrons with the proper level of respect etc Security Officer

Ron JC Gruder security - Dallas, TX

October 2018 to July 2019

Observe and report suspicious and unusual activity on a post, make sure everything is secure, and locked when in a building etc. abide by post orders that is documented while doing regular patrols of the premises write a report which documents all activity during a shift Security Professional

Allied Universal Security Services Dallas love-field Airport - Dallas, TX July 2018 to July 2019

• Maintain an orderly and disturbance free environment

• Patrol all areas of the property

• Make sure all forms of security such as automatic locked doors, gates and Badges

• Write a detailed daily officer reports from each patrol

• If an emergency occurs notify officials immediately manager and or police Customer Service

HMSHost - Dallas, TX

May 2018 to June 2019

• Assist customers by taking orders, serving their food/ good customer service

• Address any concerns they may have in the best possible way

• Communicate with both front and back of house to assurer the best Timely service

• Greeted customers

• Managed customer accounts

• Conducted customer service surveys

• Resolved customer issues

• Collected and documented orders

• Operated the cash register

Assistant Manager

East Hampton Sandwich Co. - Plano, TX

July 2018 to October 2018

• I made sure shifts were ran properly,

• Keeping up with time management, problem solving

• Assured freshness of all products, and the cleanliness of restaurant to its entirety etc. Breakfast and Buffet attendant

Hilton Garden Inn New Orleans French Quarter/CBD - New Orleans, LA September 2014 to February 2015

I would prepare the soup du jour

And prep whatever is needed for my shift whether it's morning or evening breakfast or dinner/catered event.

Line Cook/Trainer

Le Bayou Restaurant - New Orleans, LA

September 2009 to August 2014

• I can work anywhere around the kitchen proficiently

• Have knowledge of working with most of all kitchen tools

• Made sure that my new trainees had the knowledge of what they needed to know to do their job correctly while keeping a clean and organized work station

• I can work all stations (Grill, Pantry, Fry, and Sauté Customer Service

SMG Louisiana Superdome - New Orleans, LA

June 2003 to August 2005

* Assist the supervisor with checking different stations during the event

* Interact with all levels of clientele on a daily basis to resolve discrepancies and concerns Student Office Assistant

Exxon Mobil Global Services - New Orleans, LA

September 2001 to November 2002

• Data entry, file room organizing

• Communicating over the phone with contractors and their concerns

• Assisted with negotiations and preparing of contracts for future building sites

• Sending and receiving requested documents

Education

A.A.S. in Computer NetworkingTechnology

Remington College - Garland, TX

April 2003 to August 2006

High school diploma or GED

Skills

• Customer Care

• CSR

• Microsoft Windows

• TCP/IP

• TCP

• Security

• LAN

• DNS

• Active Directory

• DHCP

• Computer Networking

• CPR certificate (1 year)

• Time Management

• Caregiving

• Operating Systems

• English

• Hotel experience

• Front desk

• Guest services

• Guest relations

• Mac OS

• iOS

• Senior care

• Hospitality

Certifications and Licenses

safe serv October 2015 to Present Food handlers certification Security Guard card/license June 2018 to July 2020 Security Guard food handler certificate CPR Certification

First Aid Certification

Armed Security License



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