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Customer Service Strategic Planning

Location:
Johannesburg, Gauteng, South Africa
Salary:
8000
Posted:
June 28, 2023

Contact this candidate

Resume:

Kgaugelo Lizbeth

Pheeha

067-***-****

adxy0c@r.postjobfree.com

***** ******* ****** *** ** Vosloorus

Nationality: South Africa

Birthday: 1993/12/11

Marital Status: Single

Religion: Johannesburg

Skill

Proficient in

computer

technology

Strong excellent

verbal as well as

written

communication.

Understanding of

organizational

skills

Able to plan

strategic planning

Objective

•Four years of experience admin assistant with excellent communication and organizational skills. Also I have good knowledge of various office policies and procedures with strategic planning abilities. I am highly motivated and hardworking individual looking for a responsible role in a reputable organization in order to create value for my prospective employer through my dedicated and diligent efforts.

I am seeking a role in a company where I can contribute my ideas and be mentored towards a successful career.

• Passion to provide excellent customer service with excellent administrative skills and the ability to face new challenges. Work Experience

Ipsos South Africa 07/2018 - 06/2020

Call Centre Agent

I have 2years of experience working in the customer service field. During this time I have learned how to identify and solve problems in an efficient and professional manner.

• My computer skills include but are not limited to working with a variety of software programs such as MS word, Excel and Outlook.

• My excellent reading, writing and verbal skills make communication with management, co-workers and customers easy and pleasant.

Steyn City Properties 10/2013 - 08/2017

Admin/Receptionist

Attaining comprehensive knowledge in a variety of computer programs, including Microsoft Office Suite, word and QuickBooks, and I have 4years experience in administrative Industry. I can therefore handle the bustling environment of a large office such as yours.

I have strong written and oral communication skills. At my current job, I greet about twenty-five to fifty clients per day, answering questions about the company and directing people to the correct offices. I also call dozens of clients per day to confirm appointments, and send emails every day to clients. Having a experience with a variety of software programs, including Microsoft Office and QuickBooks. I am also comfortable using multiple scheduling platforms, including Mind Body and Timely. At my previous job, I have trained 2 other previous employees in our scheduling platform, due to my experience and comfort with the skills

Have good time

management

skills

Quickly adapt

changes

Able to forecast

needs

Able to do an

appointment as

well as email

management

Proficient in data

entry and order

sets

Able to organize

various events

Able to deliver

excellent

customer service

Proficient in

Microsoft office,

excel, outlook and

PowerPoint

program.

Education

Hairdresser 02/2020 - 03/2021

The Beauty Hub Academy

Diploma

Matric 01/2008 - 11/2012

Erasmus Monareng Secondary School

Grade 12

Reference

Angelique Smith

Assistant of CFO · Steyn City Properties

Tel: 010-***-****

Email: adxy0c@r.postjobfree.com

Shaw Nice

Supervisor · Ipsos South Africa

Tel: 011*-***-***

Email: adxy0c@r.postjobfree.com



Contact this candidate