**** ********* ****

Carrollton TX, *****

469-***-****

adxy0b@r.postjobfree.com

Natalie Shankle

Summary I am a multifamily extraordinaire with 19 years of property management experience. I believe my fast-learning abilities, commitment to succeed, and passion for helping others makes me a perfect fit for any company. Reliable team player with exceptional customer orientation. Proven ability to motivate, develop, lead and coordinate the activities of others.

Work History

Assistant Vice President

Sunridge Management 07/18 - Current

• Responsible for 6 communities under 6 different clients

• Facilitate extensive capital improvement projects

• Property procedure audits

• Lead Due Diligence and onsite take overs

• Weekly owner calls

• Oversaw rebranding and marketing revamp on multiple properties

• Conducted physical inspections (interior, exterior)

• Have effectively handled unprecedented natural disasters and prepared emergency responses

• Accurately create and prepare all operational and financial reports to the VP in a timely manner including reclasses & accruals, end of month reports, variance reports, budget control logs, prelim corrections, and monthly commission reports

• Interview and hire all site level employees and complete all new hire paperwork

• Responsible for rent increase schedules

Assistant Manager/ Acting Manager

BH Management 06/17 - 06/18

• Occupancy was trending 84% when I started so leasing was initial priority. Was able to get occupancy up to 98% within 30 days

• Walked units upon move outs to assess existing damages for reimbursements on turns

• Maintained low delinquency (met company wide percentage goals each month)

• Filed court documents to file eviction for non paying tenants into Nationwide Website

• Maintained awareness of local market conditions and trends

• Acting Manager role in the absence of Manager

Area Manager

NuRock Companies 04/13 - 05/17

• Contract improvements, including all capital improvements.

• Managed a portfolio of 4 properties

• Assisted properties that had high delinquency and or low occupancy

• Filed court documents to file eviction for non-paying tenants

• Maintained and monitored local market conditions and trends

• Monthly close out for multiple properties and reviewed budget control logs and forecasts for discrepancies

• Filled in as Community Manager at properties while interviewing and selecting staff

• Worked with Compliance, State Auditors as needed Floating Manager/ Trainer

Tipton Group 04/10 - 04/13

• Accepted, recorded payments and collected delinquent debt

• Followed legal procedures within company policies as needed

• Excels in retaining a working knowledge of Fair Housing Laws

• Ensured vacant, make-readies, move-outs and move-ins are completed in accordance to scheduling and company guidelines

• Produced unit availability detail daily report, TA weekly reports, and month end reports for regional and asset managers and other reports as required

• Reconciled resident disputes including deposits, payments, and eviction demands

• Sent out renewal notifications and completed the renewal process with residents

• Hired and trained new employees for multiple communities Summary of

Qualifications

Extensive customer service skills, Microsoft Office Suite, VisualOne. Yardi, AMSI, RedBook, PMPro, RentCafe, Yieldstar, Onesite, BlueMoon.

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