Kristi Frazier

Big Stone Gap, VA *****

adxy09@r.postjobfree.com

+1-337-***-****

I am a very people person. Work well with the public, and learn extremely quick. I am very dependable, reliable and very proficient at my work.Always give 100% of myself at my jobs. Always looking for advancement opportunities.

Authorized to work in the US for any employer

Work Experience

Housekeeping apparel

Mountain Empire Community College - Big Stone Gap, VA July 2022 to Present

Clean all buildings assigned to you in a proficient and timely manner... Cashier/Customer Service

Rouses Supermarket - Lake Charles, LA

June 2021 to December 2021

Check out customers as they finished their shopping. Àssist customers with any questions or issues they may have.

Stocking front lanes as well as E- Commerce orders. Assistant Manager

Chuck E. Cheese - Lake Charles, LA

December 2020 to February 2021

Open and close store. Scheduling, count safe daily, get tills ready for next business day as well as deposit. Schedule birthday parties, supervise the game floor and eating areas. Lead front end supervisor

Market Basket Supermarket - Lake Charles, LA

November 2019 to November 2020

Assist cashier's with all and any issues they may have with customers or their registers. Assist with key turns, being refunds, voids over certain amounts, cash pulls, change for till. Give breaks and lunches at scheduled times. Brett and thank every customer.

Assistant Manager or

exxon - Vidor, TX

February 2016 to March 2018

Open store deposits, supervise other employees. Order store, check vendors in and out in a timely manner. Money order machine, pay bills, fax lottery machine. Check vendors in and out making certain all reports balance.

Supervisor

Burkes Outlet - Vidor, TX

January 2004 to August 2006

Open and close store, doing daily deposits change orders etc. Unload trucks making certain that all right is accounted for

CSR - Customer Service Representative

West Corporation - Beaumont, TX

January 2002 to March 2004

Answer phones and resolve all and issues that customers May have in a proficient and timely manner Teller

Speedy Cash - Vidor, TX

January 2001 to January 2002

Cash checks pay bills, western union money order machine, working with large amounts of money Collections Manager

Heilig Meyers Furniture - Norton, VA

January 1992 to August 1997

Work with accounts 6 months or more inactive. Refinancing or having judgements or garnishments taken, or repossession

Assistant Manager

Education

Associate in Medical

Mountain Empire Community College - Big Stone Gap, VA May 1990 to May 1991

Graduate in General

Powell Valley High School - Big Stone Gap, VA

May 1986 to May 1990

Skills

• Cash Handling

• Customer Service Skills

• Inventory

• Management

• Sales

• Scheduling

• Team Building

• training

• Always willing to learn

• Inventory Management

• Word

• Microsoft Excel

• Supervising experience

• Assistant Manager Experience

• Leadership

• Retail Management

• Store Management Experience

• Loss Prevention

• POS

• Conflict Management

• Retail Sales

• Sales Management

• Merchandising

• Bookkeeping

• Pricing

• Planograms

• Payroll

• Profit & Loss

• Human Resources

• Administrative Experience

• Purchasing

• Upselling

• Customer service

• Freight Experience

• Accounts Receivable

• Proofreading

• Employment & labor law

• Inventory control

• Communication skills

• Recruiting

• Interviewing

• Basic math

• English

• E-Commerce

• Office experience

• Microsoft Office

Certifications and Licenses

Certified Nursing Assistant (CNA)

Received certification but never was licensed. 1990 Assessments

Front Desk Agent (Hotel) — Proficient

July 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient

Proofreading — Completed

July 2019

Proofreading written texts.

Full results: Completed

Customer Focus & Orientation — Proficient

December 2020

Responding to customer situations with sensitivity Full results: Proficient

Receptionist — Proficient

December 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Call center customer service — Highly Proficient

December 2020

Applying customer service skills in a call center setting Full results: Highly Proficient

Scheduling — Familiar

January 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Data entry: Accuracy — Highly Proficient

January 2021

Entering data quickly and accurately

Full results: Highly Proficient

Attention to detail — Proficient

January 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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