Lateshia Thompson

Roanoke, VA *****

adxxu8@r.postjobfree.com

+1-540-***-****

Work Experience

Quality Auditor/Inspector

Rhenus Automotive Salem - Salem, VA

January 2023 to Present

Monitor operations to ensure that they meet production standards, adhering to reliability, performance and customer expectation.

Operator

Rhenus Automotive - Salem, VA

January 2022 to January 2023

Make sure all electrical components work in the cab before being sent over to chassis line to complete the building of a Mack truck.

Inspector/Packer

Tecton Products LLC - Salem, VA

April 2019 to September 2020

Inspected and pack parts as the come off a saw change size to desired length to complete order Integrity windows and doors

Integrity - Roanoke, VA

April 2017 to February 2019

Assist in the manufacturing and assembly process of our windows and doors as the come down an assembly line. Place different components inside to build the correct product. Top Gun

RGIS Inventory Specialists - Roanoke, VA

December 2013 to April 2017

Responsibilities

Count every single item in the store to help merchants keep up with their inventory Accomplishments

Follow the chain of command of the ASET rankings until I reached the T which is Top Gun Line Lead

Gca Staffing - Roa

November 2007 to November 2013

Responsibilities

Watch over 18-25 employees as they work on an assembly line, daily paperwork, make sure to hit production on a daily basics, work on the line to cover breaks, daily meetings,keep product on racks for employees to do job

Accomplishments

Hit production every single day

Team Leader/Supervisor

DSW - Richmond, VA

August 2003 to August 2007

Responsibilities

Schedule lunch and breaks for employees. Opening and closing store paperwork. Assist with safe count. Count registers with employees as they ended their shift. Stock and keep all available sizes on the floor. Assist with inventory. Work underneath the store manger. Accomplishments

I was recruited to this job from a previous job the manger used to come to another store I worked in and was watching some employees I never knew she like my attitude offered me the job Education

High school or equivalent

Skills

• CNA (2 years)

• Customer Service (10+ years)

• Data Entry (5 years)

• Computer Skills (4 years)

• Quality Inspection (8 years)

• Individual / Group Counseling

• Packaging (4 years)

Assessments

Management & Leadership Skills: Impact & Influence — Highly Proficient November 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Highly Proficient

Retail Customer Service — Proficient

November 2020

Comprehending and responding to retail customer needs. Full results: Proficient

Nursing Aide Skills — Highly Proficient

November 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly Proficient

Customer Service — Highly Proficient

December 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Attention to Detail — Highly Proficient

December 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Nursing assistant skills — Familiar

April 2021

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Familiar

Medical receptionist skills — Highly Proficient

October 2021

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Protecting patient privacy — Proficient

October 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Cashier skills — Expert

May 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Expert

Basic computer skills — Completed

October 2021

Performing basic computer operations and troubleshooting common problems Full results: Completed

Delivery driver — Proficient

November 2021

Interpreting instructions or signs and solving problems Full results: Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Front desk agent (hotel) — Expert

December 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert

Work motivation — Highly Proficient

November 2021

Level of motivation and discipline applied toward work Full results: Highly Proficient

Scheduling — Proficient

December 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Customer focus & orientation — Familiar

December 2021

Responding to customer situations with sensitivity Full results: Familiar

Call Center Customer Service — Familiar

December 2020

Applying customer service skills in a call center setting. Full results: Familiar

Call center customer service — Proficient

January 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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