Keryn Aucoin

adxxt7@r.postjobfree.com

** ***** ****** *****, ** 03038

603-***-****

Objective

Become part of a company where I can use my skills and talents to better the company, gain experience and advance within.

Work Experience

Medical Office Administrative Assistant

Morgan Records Management – Manchester, NH

October 2016 to Present

Morgan Records is a secured facility where a badge is needed to enter building.I work with extremely confidential records, medical records, laws office records, immigration records Etc.

Prepping and scanning medical records, importing medical records into EMR systems, follow up with current customers regarding records, handle all authorization for medical records requests, creating estimates, answering multi-line phones, faxing, scheduling pick up and drop off of records, filing, data entry, errands, daily deposits, processed mail, scheduled shipments to be picked up, order office supplies, transfer records on to disc for customers

Office Coordinator

River Landscaping – Laconia, NH

February 2013 to October 2016

I ran the office and handled all the day to day responsibilities.

Called new leads, followed up with current customers, created estimates, answered multi-line phones, scheduled package pick ups and drop offs, filing, faxing, data entry, errands, handled all the banking, processed mail, A/P – A/R, scheduled material shipments, ordered office supplies, managed work orders, handled employee schedules, handled weekly time cards/ payroll, etc.

Veterinary Technician and Receptionist

Bedford Animal Hospital - Bedford, NH

February 2014 to October 2015

Reception:

Answering phone scheduled appointments, invoice clients,

reconcile invoices and money for deposits at end of day, appointment/surgery reminder calls,

receive payment and prepare estimates,

perform open/closing procedures

Veterinary Technician:

Pull patient records upon arrival,

provide client education: vaccine protocols, parasite control, etc

check patient in, recorded weight, recorded brief history,

assist doctor when needed,

diagnostic test: x-rays, bloodwork, HW4dx, urinalysis, drew blood, prepared stool samples for IDEXX,

administered vaccines,

handled morning and nightly oral/injectable treatments for surgery patients, made up prescriptions for patients, assisted in general surgery/dental when needed, nails

Receptionist

Donna's Groom and Board - Derry, NH

February 2007 to February 2013

Answered multi-lined phones, scheduled appointments, data entry, filing, faxing, cashier, processed mail, A/P – A/R

Receptionist

Skaff Cryogenics - Brentwood, NH

February 2004 to January 2007

Answered multi-lined phones, scheduled meetings, greeted visitors, filing, faxing, data entry, A/P – A/R, processed mail, ordered inventory, some payroll, handled all

bank transactions, errands when needed

Medical Records Technician

Atlantic Orthopedics & Sports Medicine - Portsmouth, NH

January 2001 to February 2004

Filed medical records, refiled documents into correct medical record, made sure everything was organized, searched for specific documents per Doctors request

Education

High school or equivalent

Adult learning center - Dover, NH - 2010 to 2010

SNHU

Healthcare administration – Manchester, NH – 2015-2016

Skills

Computer Literate, Microsoft Office, AVImark, Infinity,

Excellent Communication Skills, Extraordinary Multi-Line Telephone Skills, Outstanding at Multi-Tasking, Quick Learner, Great Customer Service Skills, Extremely Empathetic,

Amazing Active Listening Skills, Always Go Above and Beyond For Customer/ Patient, Detailed Oriented, Medical Experience/ Medical Records/ Importing Into EMR Systems, Veterinary Experience/Lab/Bloodwork/X-ray/Administer Vaccines/Treatment’s Etc, Working at Home/Remotely, Call Center – Inbound/Outbound, Virtual Customer Support - E-mail/ Chat/Video Support, Receptionist/ Administrative Assistant, Data Entry, 10 Key, Dispatching, Scheduling Appointments/ Meetings, Mail Processing, A/P – A/R, Bank

Transactions

Contact this candidate