Room Attendant Housekeeping Associate
Resume:
ABHISHEK ANIL SHIVALKAR
ATTENDANT
*** *** ********* ******, **** Lanjekar Datta Mandir,
Teli Ali, Ratnagiri – 415612, Maharashtra, INDIA.
Mobile Number: +91-967**-***** / +91-937**-*****
E mail: *******************@*****.***
Covid Vaccine: Covishield (2 Doses).
PROFESSIONAL EXPERIENCE:
FOUR SEASONS HOTEL MUMBAI. (5.5 Star Hotel).
Room Attendant from April 2022 till date.
Duties & Responsibilities: (Room Attendant)
Greet all guests with a smile and hello.
Changing bed linen and making beds.
Replacing used towels and other bathroom amenities, such as shampoo and soap.
Sweeping and mopping floors.
Vacuuming carpets, dusting and polishing furniture.
Emptying trash containers and ashtrays.
Pick-up designated keys and beepers. Ensure security of keys, pager and radio at all times.
Restocking beverages and food items in the minibar.
Cleaning public areas, such as corridors.
Clean public areas/bathrooms, restaurants, pool area, offices and service areas using designated checklists. Ensure that cleanliness and condition of each area meets designated standards. Correct any relayed or sighted deficiencies.
Complete work orders for maintenance repairs and submit to housekeeping office coordinator.
Ensure security of hotel property.
Accommodate guest requests for housekeeping items or additional supplies expediently and courteously. Follow up on delivery and return of all such items.
Reporting any technical issues and maintenance needs.
Updating status of guest rooms on assignment sheet.
Returning and restocking cleaning cart at shift end.
HOTEL SEA PRINCESS, MUMBAI. (5 Star Hotel).
Housekeeping Associate (Public Area) / Room Attendant from January 2021 to February 2022.
Duties & Responsibilities: (Housekeeping Associate (Public Area) / Room Attendant)
Greeting guests and responding to queries.
Changing bed linen and making beds.
Replacing used towels and other bathroom amenities, such as shampoo and soap.
Sweeping and mopping floors.
Vacuuming carpets, dusting and polishing furniture.
Emptying trash containers and ashtrays.
Restocking beverages and food items in the minibar.
Cleaning public areas, such as corridors.
Reporting any technical issues and maintenance needs.
Updating status of guest rooms on assignment sheet.
Returning and restocking cleaning cart at shift end.
SAHARA STAR HOTEL, MUMBAI. (5 Star Hotel).
Housekeeping Associate (Public Area) / Room Attendant from June 2019 to November 2020.
Duties & Responsibilities: (Housekeeping Associate (Public Area) / Room Attendant)
Greet all guests with a smile and hello.
Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
Ensure all rooms are cared for and inspected according to standards.
Protect equipment and make sure there are no inadequacies.
Notify superiors on any damages, deficits and disturbances.
Deal with reasonable complaints/requests with professionalism and patience.
Check stocking levels of all consumables and replace when appropriate.
Monitor and handle guest complaints by following guest services training procedures and ensuring guest satisfaction.
Complete work orders for maintenance repairs and submit to housekeeping office coordinator. Contact engineering directly for urgent repairs.
Clean public areas/bathrooms, restaurants, pool area, offices and service areas using designated checklists. Ensure that cleanliness and condition of each area meets designated standards. Correct any relayed or sighted deficiencies.
Adhere strictly to rules regarding health and safety and be aware of any company-related practice.
HOTEL GRANDE 51, Navi Mumbai. (3 Star Hotel).
In Housekeeping as a Room Boy from May 2018 to May 2019.
Duties & Responsibilities: (Room Boy)
Maintain healthy and safe environment in the guest rooms.
Change bed linens and towels on daily basis.
Respond to customer complaints in a positive way and keep the customers satisfied.
Mop the floor regularly and make sure the bathrooms are clean.
Follow the health and safety rules.
Ensure the availability of sanitary items in bathroom.
Dust the furniture daily.
Clean the carpets and sofas.
Ensure the room is properly set and clean before the guest arrives.
Ensure that rooms are regularly cleaned according to the hotel procedures.
Take care of personal hygiene and tidiness as well.
Designate work to other room attendants in case of your unavailability.
ABHISHEK BEACH RESORT & SPA, Ganpatipule, Ratnagiri.
Industrial Training from May 2017 to November 2017.
Successfully completed 6 Months of Industrial Training in all Operational Department.
EDUCATIONAL QUALIFICATION:
Completed Two year Diploma in Hotel Management from Maharashtra state board of vocational examination Mumbai 2017-2018.
Completed Higher Secondary School Certificate (H.S.C) Examination from Kokan Board in 2014.
Completed MS-CIT (Maharashtra State Certificate in Information Technology) in 2013.
Completed Secondary School Certificate (S.S.C) Examination from Kokan Board in 2012.
STCW COURSES
COURSES
CETIFICATE NO
DATE OF ISSUE
PLACE OF ISSUE
P.S.T.
14/12/2019
Naval Maritime Academy, Colaba Mumbai.
F.P.F.F.
14/12/2019
Naval Maritime Academy, Colaba Mumbai.
P.S.S.R.
14/12/2019
Naval Maritime Academy, Colaba Mumbai.
E.F.A.
14/12/2019
Naval Maritime Academy, Colaba Mumbai.
S.T.S.D.S.D
17/12/2019
Naval Maritime Academy, Colaba Mumbai.
PERSONAL DATA
Date of Birth : 05th January, 1996.
Nationality : Indian.
Languages Known : English, Hindi and Marathi.
Passport No : N2422807
Date of Issue : 24th August, 2015.
Date of Expiry : 23rd August, 2025.
CDC No : MUM418167
Date of Issue : 08th July, 2020.
Date of Expiry : 07th July, 2030.
INDos No : 19ZN4123
Mr. Abhishek Anil Shivalkar.
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