Instructional planner, designer, evaluator, teacher, trainer.

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TERESA HARLOW

************@*****.***

Houston, Texas 325-***-****

SKILLS, EXPERIENCE, CERTIFICATIONS, PROFESSIONAL MEMBERSHIPS Writing: Lesson plans, outlines, course content, presentation content, technical reports, event announcements, press releases, Emails, Letters, Executive Summaries, User Manuals, Procedures Manuals, Research Reports, Responses to RFPs, Grant Proposals, weekly status and project reports, Marketing brochures and product information

LMS Platforms: Canvas, WebCT, BlackBoard, Moodle, LMS WebCT/Blackboard Web Services Administrator

Standards: Quality Matters, Best Practices for Online Teaching and Course Design Teaching Technologies used: LMS platforms, Web Conferencing, Online Collaborative Tools Professional Development

Courses taken:

WebCT/BlackBoard/Moodle/Canvas faculty courses, Faculty and Instructional Development Professional courses (assessment, learner- centered approach, learning technology, critical thinking, inclusion and diversity, lifemap skills, outcomes-based design)

Professional Organizations/

Memberships:

ATD, SHRM, AMA, Distance Learning Organization, International Association of Administrative Professionals, International Philosophers Association, Association for Women’s Communication Certifications: Network+ Certification, Certified Network Administrator-Novell Instructional Design:

Designed/developed learning training, exercises, activities, tutorials, job aids, assessments for online learning; using knowledge of adult learning; ADDIE model, Bloom’s taxonomy, and other instructional design & learning models

Programming: Python, HTML, CSS, JavaScript, PHP, SQL Software Proficiencies: SharePoint, WordPress, Articulate Rise, Articulate StoryLine, Adobe PhotoShop, Illustrator, PDF, Microsoft Word, Excel, PowerPoint, Access, Outlook

Teaching (courses taught): Software teaching (Office, Word, Excel, Lotus, Access, PowerPoint, PageMaker, Adobe, Networking, Visual Basic, Web Design, HTML, Intro to Computers, Intro to Management, Intro to Accounting, Intermediate Accounting, Cost Accounting). Also managed an online course platform for a community college (LMS).

Web Site Development: Web site design and development teaching and work experience, College Web Site Administrator experience, experience writing web content and editing department and course websites, use of google analytics for web site, content management systems (WordPress, SharePoint), graphics editing, HTML, CSS, PHP

Subject Matter Experts: Experience working with SME at colleges, universities, and businesses to create online courses. Liaison with subject matter experts and instructional design team to understand course content, learning outcomes, and assessment requirements. Present range of options in terms of media, interactivity, community, and collaboration choices. 2

EDUCATION

• MASTER OF EDUCATION, GEORGIA STATE UNIVERSITY, Atlanta, Georgia

• BACHELOR OF BUSINESS ADMINISTRATION, GEORGIA STATE UNIVERSITY, Atlanta, Georgia Additional Education (Courses):

• University of Houston, Houston, Texas, 2023, Educational Multimedia

• Houston Community College, Computer Information Sciences, 2020-2021, Python emphasis

• Rice University, Glasscock School of Continuing Studies, October 2019, Proposal Writing, Event Management

• University of Houston, Houston, Texas, summer 2019, Business and Technical Writing

• Valencia College, Orlando, Florida, 2014-2015, Professional Faculty Development for Teaching Online Courses and Instructional Strategies, Diversity, and Inclusion in Online Courses

• University of Texas at Dallas, Richardson, Texas, 2001-2002, Professional Development -Center for Online Learning, Working with SMEs Training

• Collin College, Plano, Texas, 1996-2000, Professional Faculty Development – Online Teaching, WebCT Course Design, Developing an Online Course – Best Practices, Quality Matters Standards for Online Courses, WebCT LMS Platform Administrator Training

• University of North Texas, 1989, Denton, Texas, Graduate Computer & Cognitive Science classes in Database design, Networking, Multimedia Classes

• Texas Woman’s University, 1989, Denton, Texas, Graduate Computer Classes in Programming & Databases

• Georgia Institute of Technology, 1985, Atlanta, Georgia, Industrial Psychology courses EXPERIENCE – Board Secretary, Executive Assistant

Lehmkuhl Capital – Houston, TX –Jan 2010 – Aug 2019, July 2020- Nov 2022. Board Secretary, Writer/Editor, Executive Assistant/, Office Manager

For twelve years I worked for companies fully or partially owned by Lehmkuhl Capital as a liaison between the Lehmkuhl Capital office and the U.S. offices of Nautilus International, MEPS First Oil, Atlantis Offshore, PetroMarker, and SynchroNet Logistics in the U.S. These companies were subsequently restructured. In my liaison role I was an Executive Assistant, the Board of Directors’ Secretary, and the Houston Office Manager. My role was predominantly involved writing and editing, financial analysis support, and maintaining business and project files.

Lehmkuhl Capital: PetroMarker, Nautilus International, MEPS First Oil, Atlantis Offshore Ltd Houston Office Administrator, Houston, TX

Deep water oil & gas technology (Norwegian parent company)

• Board of Directors Secretary and Executive Assistant. Responsible for administrative support, business communications, research, educational support, computer, and other technology support

• Extensive Writing / Editing / Reading / Researching / Translating / Formatting documents / Preparing Company Presentations/ Editing Graphics

• Manage / update company’s LinkedIn account, twitter account

• Operate Document management systems (SharePoint, Documentum)

• Manage multiple SharePoint sites, created library folders, templates, published reports/content

• Analysis, evaluation and application of hardware and software for office purposes. Development of information and plans related to subsea technology. Required interaction on a one-to-one basis and with a variety of groups. Supported the business as a systems administrator and the creation and maintenance 3

of training and other documents and multimedia. Excellent excel, PowerPoint, Word, Access, Internet, SharePoint and graphics editing experience

o Maintained and created web sites, travel arrangements, event arrangement (meetings, dinners, workshops), preparing and processing invoices, preparing government reports, paying bills, processing travel and other expense reports, checking account reconciliation, communicate with variety of business partners

o Prepared corporate budgets, financial information, and various analyses for company directors, including NPV calculations and related charts and graphs

o Organized workshops, events, and dinners

EXPERIENCE – Training, Event Management, Instructional Design Traveling Coaches, Corporate Trainer, Plano, Texas (contract, part-time) 2020 – 2022. Instructor-led contract training for a training and consulting organization. Training focused on user adoption and information security within the legal technology community. Also contracted to provide training and support for Frito Lay proprietary app software called SalesHub+ for Frito-Lay’s Route Sales Representatives (RSRs). Semper Music Inc. – Houston, TX, August 2019 to February 2020 (pandemic ended). Event Project manager/administrator (part-time) for Semper International Music Festival to be held in Italy in July 2020. Assist with website, graphics, flyers, printed materials, donations/grant proposals, registration, scheduling, budgets, calendar and event management, excursions, coordination of multiple areas including lodging, food, performance venues, program preparation. http://sempermusicfestival.org. Rice University – Houston, TX, September 2019 – November 2019. Administrative Event Coordinator for October 2019 Data Science Conference. This was a temporary position in the Ken Kennedy Institute for Information Technology to assist with a data science conference, speakers, luncheons, and other special events. Assisted with conference arrangements which included being the point of contact for sponsors/exhibitors, speakers, paper presenters, poster presenters; arranged faculty – speaker meetings, arranged hotel and dinner reservations for speakers and presenters; composed letters to conference speakers and presenters; communications with event speakers and presenters to provide updates on conference arrangements, details and outstanding items; check registration on EventBrite and download and analyze registration reports; liaison with printer for the conference program; assist with hiring conference staff; create name badges, arrange catering, signage, expense tracking and processing, conference financial statement and other reports. Prepared award letters. Prepared meeting agendas for guest speakers; arranged for meeting rooms, transportation, luncheons, and receptions related to special lecture series guest speakers. Used Excel, Word, Outlook, PowerPoint, MailChimp, EasyChair, EventBrite, Box, Delphi, Google Docs, Google Calendar, Sched.com.

Valencia College, Adjunct Instructor, Course Designer, Orlando, FL (part-time) 2013

- 2015 Planned and created educational content for a HTML/CSS Web Development course. Created storyboards for websites. Used PowerPoint, Adobe Captivate, Articulate, photo editing and other web applications.

Abilene Christian University/Hardin-Simmons University - Abilene, TX 2008 – 2009 Instructional Designer (Abilene Christian University) – Graduate Online Programs 2008-2009

• Applied research and design principles and practices, current issues in higher education including assessment, evaluation, and measurement principles; adult education principles, learning principles.

• Developed, created or worked on online graduate and undergraduate courses for education, history, languages, business, conflict resolution, training, and education graduate programs using Moodle. 4

Adjunct Computer Instructor (Hardin-Simmons University) – Abilene, TX 2008

• Taught Microsoft office software courses to undergraduate business students in the College of Business.

• Used Blackboard online course management platform. Texas State Technical College – Brownwood, Sweetwater and Abilene, TX 2006 – 2008 Two-year college with educational focus on technology and workforce. Computer Networking Instructor/ Hybrid Online Course Developer

• Taught lecture/lab sections Intro to Networking, A+, Novell Administrator and Cisco Networking classes

• Developed hybrid online course companions for lecture sections of above courses in BlackBoard. Independent IT Consultant (Microsoft, Irving, TX/AMD, Austin, TX) 2004 – 2006

• Corporate Education/Training Administrator, SharePoint Administrator and Web Site Content Administrator, Online course management.

University of Texas at Dallas – Richardson, TX 2002 – 2003 Instructional Design, Graduate Online Course Developer for Online MBA Program

• Developed online courses and worked in an online course management platform Collin County Community College – Frisco, McKinney, Plano, TX 1996 – 2002 Web Server/Site Administrator and Computer Science Instructor

• Taught HTML, web design, Microsoft Office, Intro to Computer Science, Visual Basic, and Web Programming

• Used business intelligence tools, data extraction, managed online course platform and web server.

• Instructional design for online courses developed in: HTML, Web Design, Intro to Computers, Presentations, Excel

• Implemented WebCT online course management system; trained instructors/staff, edited college web site Other Training and Support Experience in Educational environments:

• North Texas State College, Computer Instructor, and Business Trainer.

• Georgia State University, Department of Quantitative Methods and American Institute for Decision Sciences, administrative support staff for quarterly journal and annual conference.

• Georgia Institute of Technology, English Dept. and School of Social Sciences budget and research grant assistant, staff software trainer.

• Anchorage School District, Budget Accountant and Grant & Construction Accountant.

• University of Alaska Anchorage, Continuing Education, Computer Software Instructor.

• University of Alaska Anchorage, Administrative Assistant, Chancellor’s Office.

• Alaska Pacific University, Development / Donor Development Department, Anchorage, Alaska.

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