Keona Delaney

**** ***** ******

Fulton, NY *****

adxxp6@r.postjobfree.com

212-***-****- cell

Experience:

*/**/****-*/**/2023

Amazon

Liverpool, NY

Warehouse worker

*Scanning packages

*Picking up items

*Robot worker

*Tot runner

6/27/2021-3/14/2023 Nascentia Health

Columbia, SC

Customer Service Rep

*Accepting calls from pt’s regarding coverage

*Letting Pt’s know if insurance is active

*Forwarding calls to appropriate party

3/25/2016-5/25/2021

Vital Records Control

Columbia, SC

Office Manager

•assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff

•recruit and select office staff organize orientation and training of new staff members

•coordinate schedules, appointments and bookings as well as Travel arrangements for the DM Manager

•monitor and maintain office supplies inventory

•review and approve office supply acquisitions

•handle customer inquiries and complaints

6/9/14 – 03/20/16 New York Hospital NY, NY

Hospital Phone Operator/Supv

·Answering calls from patients regarding appointments

·Setting appointments.

·Taking messages for doctors

·Transferring calls to appropriate party

·Strong computer skills with the ability to navigate various application

·Checking insurance policies and implementing it in the data base

.Experience in Medical Billing Codes

Education:

9/10 - 6/13

Monroe College –

New York, N.Y

High School Diploma

Skills: Excellent customer service skills, computer literate

and a team player

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