CURRICULUM VITAE

Name :Kanwal Preet Kaur

D.O.B : March 23, 1987

Email :adxxn3@r.postjobfree.com

Contact : 708-***-****

V E

C A R E E R S U M M A R Y

-12 years of experience in Quality Analysis, Quality control (as a Group Lead) and Project Management, primarily in United States Energy Trading and Risk Management (ETRM) Processes.

-In-depth knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) methodologies like Waterfall and Agile Methodology.

-liaise between the Stakeholders and development/testing teams and in identifying the Customer’s requirements and translating them in test-case scenarios.

-Experience in co-coordinating with business and IT across all phases of software development life cycle.

-Expertise in Requirement Gathering, documenting business and functional requirements and developing business requirement documents and functional requirement specifications.

-Experience working in Power Markets, Commodities, Hedging, and Electricity Trading System.

-A keen communicator with hone interpersonal, problem solving, stakeholder management and analytical abilities with very good presentation skills as well as document preparation (PPTs)

-Good knowledge of using Microsoft Project Plan, Visio, Word and Excel.

-Leadership and management experience.

-Coordinate internal resources and clients to ensure timely project completion.

-Manage any changes to project scope, schedule, and budget.

-Forge strong relationships with clients and other stakeholders.

C O R E C O M P E T E N C I E S

-Ability to produce the best result in pressure situations and to spot genuine bugs in quick time.

-Ability to work in team as well as individual.

-Ability to give training to each new as well as old employee regarding the products and Business Applications of those products.

-Ability to handle multiple teams.

-Ability to create proficient documents which could help developers and other team members in their better understanding of the products/projects.

-Ability to quickly learn and implement new technology.

-Ability to create Change Orders to fit in customer’s need and company norms.

W O R K E X P E R I E N C E

Open Access Technology India Private Ltd.

Open Access Technology India Pvt. Ltd. is subsidiary of Open Access Technology International, Inc. (OATI) is the industry leader in the North American Energy Industry, providing advanced application solutions as web-based services to over 700 customers.

Quality Analysis, Quality Control Group Lead and Project Manager

From: May 2011 to present (12 years)

Product(s):web Support (.NET based product), web Trader (Energy Trading based product), ETS Tagging System, web Settlements (Product used for Settlements after trading), web Trans (Energy Transmission based product), web Calc (Calculation Engine), web OASIS (Multi-node system for Trading purposes), web RTO, web Settlements and web Accounting (For Invoice and Remittances) etc.

Product 1: webTrader

Description:

OATI webTrader allows users to focus on trading and increasing revenues and not have to worry about time-consuming — yet necessary — behind-the-scenes work. The OATI webTrader energy trading and risk management solution makes this possible by automating actions such as removing redundant data and leveraging smart analytics to search for higher-margin trades. OATI webTrader is a front-to-back-office solution that provides both financial and physical trading throughout North America. The OATI webTrader cross-commodity platform allows for single-solution deployment, maximizing company efficiency and profits.

Product 2: webSupport

Description:

OATI webSupport: The system is designed for OATI customers and OATI employees. It allows Customer to open tickets for the issues which they are facing in their product (webTrader, webTrans, webContract, webOMS, webPipeline etc.). That is the major product through which OATI’s internal data is managed like employee login – logout, Problems on which developers are working, Problem Status, Internet Access, Tasks, Issues and Tickets etc.

Product 3: webTrans

Description:

OATI webTrans: This relates to the transmission of Energy. There’s is different module for each of the Market and the customer. This is the USA energy markets on which we have to provide support. There are direct client interactions to resolve their issues and all type of technical problems.

Product 4: Start Scenario Builder

Description:

OATI Start Scenario Builder: This is an automation tool made by OATI itself. The basic task in this is to make scripts in XML. So that for testing purpose, we may use them late on. Still it’s in implementation phase. For this, I acted as a liaison between client & development team. For this to be implemented Mapping the deliveries of the development as per the client’s requirement.

Product 5: webSmart OASIS

Description:

Web Smart OASIS: This word stands for the “Open access same time information Services”. The older version is getting changed to the new version based on its GUI and new added functionalities. Handled this project from the initial phase and responsible for primary contact with customers and all groups within the organization for this project, understanding the client requirements, defining the project plan, accordingly, basically to verify the performance of new Version and trying making it more versatile.

Responsibilities:

-Managing all the track of problems/tickets related to a particular product/project.

-To create test cases/scenarios for development and testing teams.

-Interaction with Customers on regular basis.

-Handling all systems set up and Module creation.

-Updating tasks as well as customer issues with proper comments and documents with dates to keep track of progress.

-To manage resources to perform User acceptance testing in the later stage of the product development and to track their performance.

-To create Change Orders per customers requirements.

Project(s): CITIgroup energy services, iberdrola Renewables, The Energy Authority, Seattle City Light, Michigan Public Power Agency, Capital Power etc

Responsibilities:

-Reviewing, analyzing the Customer requirements/issues against system to determine the customer requirements and opening corresponding new customer variance/change order in OATI’s Problem Reporting Tool (PRT).

-Detecting Software failure so that defect may be discovered and corrected.

-Working on OATI’s Problem Reporting Tool for capturing Tickets, Issues, Tasks and Problems etc.

-Writing Detailed Test Cases, identifying clear and concise steps to be taken by the other Testers with expected outcomes.

-Performing User Acceptance Testing, Unit Testing, System Testing, White-box testing

-Working on XMLs and creating scripts.

-Develop and document the application test plan based on software requirements and technical specifications.

-Keeping record of bugs against requirement and performing bug regression testing once issue gets fixed.

-Successful Delivery of the various upgrades and end to end project handling which includes requirement gathering, requirement analysis, impacts analysis, test case creation and documentations for development teams and updating customers about the progress, Test plan execution and end user testing test plan creation and execution.

- Created and sent project proposals to customers.

- Provided attentive and professional service, answering all client queries promptly.

- Served as liaison between multiple departments and clients.

A C A D E M I C D E T A I L S

MCA {Master of Computer Applications} from Chandigarh Group of Colleges, Landran in 2011.

A C H I E V E M E N T S

-Successfully implemented webSmartTAG tool and webSmartTrader tool (first functional automation tools for OATI) and gave many successful releases of various projects and regular upgrades too.

-Got various appreciations from Organization.

-Awarded with best Mentor for wonderful performance.

-Awarded with ‘BEST OATI TEAM 2017’ for outstanding team performance under my Guidance.

-Got many appreciations for handling customer issues from US Project Managers/Directors and from customers.

-Trained/Guided more than 50 Quality Analysts, Business Analysts and Assistant Project Managers during my service to OATI.

-Gave many knowledge sharing presentations to all the employees in India and US office (through conference calls).

A R E A O F I N T E R E S T

-Project Management/ Release Management

-Learning new technologies and helping others to understand them as well

P E R S O N A L D E T A I L S

Name: Kanwal Preet Kaur

Date of Birth: March 23, 1987

Email: adxxn3@r.postjobfree.com

Address: #215-A, shivalik Palm city, sec 127, Kharar, Punjab.

Nationality: Indian

Contact this candidate