Customer Service Client Services

Pavithra B ***, quaitha millath nagar,

*th Street, vilar road,

Thanjavur .

**************@*****.***

638-***-****

EDUCATION

Post Graduate

2023

Master of Business Administration - Alagappa University, Distance Education Under Graduate

2019

B.sc Biotechnology – Completed - Bon Secours College, Bharathidasan University CAREER

OVERVIEW

Gro

JUN 2021

Idfc First Bharat Lmt - Thanjavur

• Managing branch operations and employees of different branches.

• Providing training to customers.

• Responsible to deal with investments and new accounts everyday.

• Responsible for amount collecting and the use of latest technology and procedures hence increasing the client services at higher rates. CRM

Aug 2022- Apr 2023

Samsung Customer Service - Thanjavur

• Managed branch operations and day to day activities like handling of vault operations.

• Guiding of customers and defining about products.

• Handled selling and buying of the policies of the companies. SKILLS

• Good analytical and planning skills.

• Good Accuracy and attention to details.

• Excellent problem analysis.

• Excellent judgement according to the situation.

LANGUAGES

• Tamil

• English

DECLARATION

• I here by declare that the above furnished information are true and correct to the best of my knowledge and belief.

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