Office Assistant Customer Service

Cintya Espindola

adxxjv@r.postjobfree.com *** W *** St. La Ca 90044 323-***-****

Skills

I am willing to try new things and am interested in improving efficiency on assigned tasks. I am technologically literate. I am knowledgeable in many different programs such as Microsoft Word, Outlook, Power point, Excel, Office. Work well with windows and Safari, can also type 67 words per minute. Sales-oriented position in retail sales. Working for growing companies influenced me to learn discipline, teamwork, how to follow instructions and work hard. Ambitious, sociable, is reliable and have solid work ethic. I can write and speak fluent English and Spanish. Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are complete correctly and on time.

Education

George Washington High School Barber College

June 2009 - High School Diploma September 2010 – August 2011 ServSafe Certification

Experience

Rush Silk Printing 1677 E. 41 St. Office Assistant Jan 2019 – Mar 2020 Maintaining office services by organizing office operations and procedures, preparing payroll. Controlling correspondence, emailing and creating invoices for customers. Reviewing and approving supply requisitions. Responding to emails and calls. Putting in orders and updating order inventory. Responsible to keep personal and work related tasked for the owner. Helping to maintain important documents up to date and organize travel arrangements. Herbalife 950 W 190th Torrance Correspondence Dec 2016 - Nov 2018 Responsible for inputting physical documentation to update files online. Reading and responding to customers emails and request. Calling members with pending paperwork to close out files. Working with co workers to create files. Corporate environment attending meetings. Preparing letters to answer a variety of queries, including request for claims, and poor service. Gathering all appropriate information and types a comprehensive reply with the intent of solving customers issue and or file.

Guckenheimer 11444 W. Olympic Blvd. Cashier / Barista May 2010 - Dec 2016 As a cashier my task was to balance the cash drawers, deal with a variety of customer service- related issues, answer customers questions regarding the products in cafe. Replace décor baskets; refill the beverage merchandiser, maintaining a clean, great looking café. Prepare and serve fresh quality snack bar items. Taking temperatures on hot and cold foods to provide a safe eating plate. Provided quick and friendly checkout assistance. Group work helping the cook’s prep at needed moments. Cleaning and stocking expresso machine and tea area. Office work helping the manager with Menu signage, printing labels, and price changing online. Activating and deactivating café cards for new or ex-employees. A&A Fashion Store Sales Representative 2007-2010 Responsible for opening and closing store while manger was out. Keeping store clean, looking the best. Organizing merchandize from old to new what was in season. Great positive attitude to help the customer the best way possible, to get the customer what he/she was looking to buy. Putting in the by weekly sales in the computer. Checking for best prices and placing orders for new merchandize online.

Objectives

To work in a dynamic, professional environment with a growing organization and utilize my creativity and innovative thinking for benefit of the organization and myself. Seeking a position in life to learn new things and utilize my skills and abilities and achieve professional growth being resourceful, innovative and flexible. To add valuable assets your esteemed organization as an active member. I am looking for a position where I can utilize my skills at understanding and testing software and the opportunity to upgrade my knowledge about new and emerging trends in the sector.

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