Susan Oberlander

Certified Assessor II

** ******* ***** **, ****** De.

Cell: 443-***-**** - adxxiq@r.postjobfree.com

Summary

Dedicated and highly motivated Certified Assessor II, with over five years experience in Property management supervision, and experience in Real Estate for over ten years. Seeking a challenging position and long-term position within New Castle County Government, that strives for excellence and allows room for continued growth and professional development.

Highlights

-Supervised Leasing and Maintenance staff - Proficient in Excel, Word, Outlook, NCC software

-Process quarterly and monthly reports - Proficient with computers

-Created monthly events for residents - Real Estate licensed in Maryland for almost 10 years

-In Charge of Marketing - Certified Assessor II

-Process rent checks - Understands Policies & Procedures and Fair Housing Rules

-Dealt with local Attorneys and court - Prepare & Create Market Analysis

-Created a Triathlon in Chestertown - Detailed Oriented

-Created Wash College Wellness Program - Efficient worker and able to multi-task

-Prepare Monthly Reports - Excellent Customer Service Oriented

-Process and prepare applications - Excellent Organizational Skills

-Process and prepare monthly renewals - Dedicate and Highly Motivated Employee

-Correspond meetings and conference calls - Self Starter

-NALP & CAM certified - Excellent Communication Skills

Accomplishments

I have been a Certified Assessor II with the Office of Assessment at New Castle County since July 2018. I started out as a technician, then quickly became an Assessor then shortly after, a Certified Assessor I. I also have almost 10 years experience in Real Estate in the state of Maryland. I am a former Assistant Property Manager with The Dolben Company for 5 years, supervising the Leasing Team as well as the Maintenance Staff. I started out as a Leasing Consultant for one year and immediately was moved into a management position. Previously I worked at the University of Delaware on a grant project for the Psychology Department, and in Facilities Planning and Construction supporting 8 project managers. I have my NALP certification (National Apartment Leasing Professional) and my CAM class (Certified Apartment Manager). While at University of Delaware, as part of my degree I created and organized the Camp Dragonfly Triathlon in Chestertown Maryland. I also established a Wellness Program at Washington College.

Personal Accomplishments - Completed two Florida Ironman Triathlons, in 2010 and 2011. Consists of a 2.4 mile swim, 112 mile bike, and 26.2 full marathons. I have completed 10 Half Ironmans, Over 30 Sprint/Olympic distance Triathlons. I have also completed 7 full marathons, 5 Ultra Marathons and several half marathons.

Experience

Certified Assessor II- Office of Assessment New Castle County

I perform property assessments and valuations on a daily basis on new dwellings, additions, demos and any permits within my district. I process ORs, Appeals, in charge of the Utility accounts, communicate with the taxpayers, and work with the technicians.

Dolben Company Assistant Property Manager- Pine Valley Apartments- Elkton, Md.

Help manage all day-to-day activities as the Assistant Property Manager of 312 units and Residents. Assist my Property Manager and manage the Leasing Consultant as well as the maintenance staff.

Leasing Consultant

December 2013 to October 2014

Dolben Company - Northeast, Maryland

Conducted apartment tours for potential tenants during a lease up. Created contracts, handled verification processes,

answered phones and assisted the assistant and property manager with various tasks. Maintained tenant relations with

regular tenant visits and phone calls. Created and updated marketing materials for department programs and properties.

PT/OT Interventionist

August 2011 to August 2013

University of Delaware- Newark, Delaware

My job involved teaching PT/OT skills to foster children and children adopted internationally for a research project. Scheduled appointments with families, collected cortisol samples for data usage, created a manual for families to use and various administrative duties.

Administrative Assistant

March 2008 to August 2011

University of Delaware- Newark, Delaware

I worked for Facilities Planning and Construction, supported 8 project managers, scheduled meetings, projects, conferences, paid invoices, front desk duties, handled any administrative task, and created a log for all paint and carpet samples for the department.

Education

Bachelor of Science: Health Behavior Science Degree, Minor in Psychology & Sports Management- 2010

University of Delaware - Newark, Delaware

-Deans List – 2 Semesters

High School- St. Mark’s High School

Wimington Delaware

-Honor Roll all 4 years

-Volleyball team all 4 years, Captain my Senior year

-Basketball all 4 years

-Soccer all 4 years, Captain my Junior and Senior year

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