Customer Service Associate

SHAQUILLE KNOX

Professional Summary

Talented Baker offers 8 years' experience creating breads, rolls, bagels, cakes and muffins. Exceeds performance targets with quality baking and great leadership abilities. History of growth, customer satisfaction and exemplary health scores. Skills

● Pie Crust Preparation

● Problem Anticipation and Resolution

● Icing Preparation

● Damage Identification

Work History

April 2014 - Current

ARAMARK, BAMA DINING - Tuscaloosa, AL

Baker

● Complied with health and safety codes to protect staff and customers.

● Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.

● Served over 5000 students daily with professional and effective customer service. May 2019 - September 2019

Crossmark - Tuscaloosa, AL

Cook

● Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

● Served over 200 customers daily.

Education

Expected in November 2022

Auguste Escoffier School of Culinary Arts Boulder, CO Associate of Arts Baking And Pastry Arts

● Awarded Escoffier Legion of Honor

● President's List SPRING- WINTER 2021

● President's List SPRING- SUMMER 2022

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