Kenly Telima

Details

203-***-****

adxxg9@r.postjobfree.com

Links

LinkedIn

Certifications

CompTIA A+ Hardware &

Software - 2022

Certificates

CompTIA A+ Hardware

CompTIA A+ Software

CompTIA Network+

CompTIA Security+

CompTIA Cloud+

CompTIA Linux+

ITIL v4 Foundations

Skills

Troubleshooting

Computer Networking

Technical Inspection

Operating Systems (Windows,

Linux, Mac)

Active Directory

System Administration

Microsoft Office Suite

Team Leadership

Records & Data Management

Fluent in French

Profile

United States Army veteran with recent certification and training in high-demand IT subject matters. Offers abilities to troubleshoot hardware/software and components for proactive solutions to network issues. Strong skills in communication, leadership, and risk management. Well-developed problem-solving skills proven through high-risk fault isolation. Possesses an innate talent for quickly mastering technology and new concepts. Looking for a role to utilize education and experience while becoming a valuable asset to company. Education

Information Technology Career Start Program, Training Concepts, Columbia, SC

MAY 2 0 2 2 — S E P T EMBER 2 0 2 2

Successfully completed technical training in the following subject matters:

• CompTIA A+, Network+, Security+, Cloud+, Linux+, ITIL v4 Foundations Associate of Science in Computer and Information Sciences, University of Phoenix

Employment History

Instructor, United States Army, Columbia, SC

2 0 0 2 — S E P T EMBER 2 0 2 2

• Observed and evaluated student performance and development

• Established objectives for lessons, modules and projects

• Tutored students requiring additional instructional assistance after class

• Developed guides and course materials to reinforce lecture information and help students learn

• Delivered training program courses to meet validated agency requirements Team Supervisor, United States Army, El Paso, TX

2 0 1 3 — 2 0 1 6

• Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction

• Held performance evaluation meetings to discuss key performance indicators and address areas needing improvement

• Conducted quality checks and accuracy audits

• Measured performance and directed operations

• Assessed, motivated and empowered team members

• Fostered positive employee relationships through communication, training and development coaching

Team Leader, United States Army, Grafenwohr, Germany 2 0 1 1 — 2 0 1 3

• Delegated daily tasks to team members to optimize group productivity

• Mentored newly hired employees and implemented training on safety procedures to prevent injuries

• Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays

• Maintained high standards of customer service during high-volume work shifts and fast-paced operations

• Counted inventory, resolved discrepancies, and completed paperwork to keep system accurate and current

Contact this candidate