Logistics Specialist Customer Service

DAVID L. BRINSON, SR.

*** ********* ***** ***** ********, GA 30088 770-***-**** adxxfr@r.postjobfree.com

Army veteran with over 30 years of leadership experience in warehouse and supply chain management. Strong and passionate leader with proven team building and interpersonal skills. Proven coordinating management services in maintenance control, operations, fleet inventory and inspections. Skilled in coordinating administrative, warehouse, and maintenance personnel. Dedicated to enhancing quality relationships with corporate strategies, employees, and customer expectations.

PROFESSIONAL EXPERIENCE

Agiliti Health McDonough, GA

Operations Manager January 2022 – June 2023

•Responsible for training, payroll, recruiting, terminations, promotions, discipline, yearly compensation evaluations, coaching and development of each operations employee including, section leaders, and the operations coordinator.

•Responsible for overall safety of branch personnel through conducting safety meetings, mock emergency evacuations/lock downs, tracking chemicals in the building through SDS logbook, setting up team leads for use of AED, making sure security alarms and cameras were monitored and kept fire extinguishers up to date per local and state fire code.

•Responsible for motivating and involving production teams and work team leaders in improving processes through creativity, problem solving and learning. This is accomplished through setting expectations, goals, teaching, encouraging, rewarding and holding employees accountable.

•Routinely met with employees to discuss all things that would create a work environment where employees are encouraged to share their thoughts and ideas. Coached team leaders on effectively using leadership skills to reach goals and drive improvements.

•Collaborate with cross-functional teams to prioritize and assign work, ensuring timely completion of projects and tasks.

•Strategically planned and managed the daily operations by establishing the direction of the warehouse team.

•Managed performances to achieve revenue growth and budget expectations.

•Maintained metrics and evaluated data to assess performance and implement improvements.

•Established performance objectives, tracked said performance, and evaluated progress toward unit and organizational goals.

Vanguard Modular Conley, GA

Assistant Branch Operations Manager February 2018 – December 2021

•Implemented monitored and maintained coordinated maintenance effort for branch and customer leased buildings.

•Coordinated all maintenance schedules to provide prompt service to customers.

•Oversaw the coordination of inbound logistics.

•Worked with vendors and subcontractors, as required, to ensure logistical and refurbishment efforts exceeds company standards.

•Maintained transportation calendar for all inbound and selected outbound units.

•Administered payments for vendor services.

•Managed purchase orders for required maintenance on units.

•Executed new operational mandates on safety at branch level and at customer locations.

•Synchronized daily safety classes at branch and local customer sites.

•Managed a budget of over $1M annually in logistic and maintenance cost.

•Directed the recovery of over $350K in maintenance and logistical return fees annually.

Landair Logistics and Transportation McDonough, GA

Fleet Manager November 2017 - February 2018

•Directed logistic routes for long and short hall transportation lanes.

•Maintained fleet readiness by coordinating maintenance for trucks in dedicated Atlanta lanes.

•Coordinated safety checks and classes for drivers in the dedicated Atlanta lane.

•Responsible for $1.5M in company vehicles and DOT required E-Log equipment.

Modspace Lake City, GA

Fleet Manager September 2013 - August 2017

•Maintained fleet and safety facility conditions ensuring that the two combined 27 acres of storage and workspace followed local and state safety mandates.

•Preserved a zero-level incident reporting for OSHA and DOT incidents.

•Conducted daily safety meetings for vendors, employees, and drivers.

•Managed over $4M in asset equipment.

•Trained and developed new hire in operations, driver, and vendor-based employees at branch level.

•Coordinated and maintained units spread throughout five states.

Volume Transportation I Stone Mountain, GA

Fleet Communication Trainer September 2012 - March 2013

•Trained fleet drivers and office personnel on the on-board communication systems requited by DOT.

•Coached fleet managers, lane coordinators and dispatchers on how to best track and coordinate fleet drivers resulting in a 20% positive increase in customer service rating.

•Driver ratings also improved by 12% resulting in an increase $300K in committed contract due to being fully and accurate trained with the on-board communication systems.

Roadrunner Transportation Services Conley, GA

Office Manager February 2001 – November 2010

•Managed office personnel, conducting annual reviews, recognizing the strengths and weaknesses of personnel, encouragement and reward based on job performances.

•Processed payroll for approximately 30 employees.

•Prioritized and assigned duties and monitored work performances for annual reviews.

•Introduced new procedures as needed.

•Implemented training sessions for critical support directives from the corporate office.

•Provided and supervised support staff for sales teams to ensure customers that all sales and service objectives where met.

•Trained new employees within operational guidelines for three departments.

•Managed loss prevention and inventory control measures. Placing strict control over product that was stored in local warehouse.

•Accounts Payable processing: ensured that vendor’s payment was timely and accurate.

EDUCATION & TRAINING

SHORTER UNIVERSITY - Riverdale, GA

Bachelor of Science in Management, Cum Laude 2010

US QUARTERMASTER SCHOOL –Fort Lee, VA

Logistics Specialist Training 92A, 1992

OSHA 30 Hour Construction Course

OSHA certificate #30857866

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