Adriana M Aguilar

San Antonio, TX *****

adxxek@r.postjobfree.com

+1-210-***-****

Professional seeking a company that values my strengths and offers opportunities to grow and expand knowledge. Bilingual in Spanish. Progressive in development process and leadership. Team orientated individual who is diligent, competent, tech savvy, and adaptable.

Authorized to work in the US for any employer

Work Experience

Executive Assistant

Confidential - San Antonio, TX

June 2023 to 2027

• Handling and monitoring most of International Attorney's administrative files and financial activities.

• Running errands, supervisions and monitoring.

• Acting as an alternative telephone correspondence

• Printing and sending out mails

• Highly organized

• Excellent oral and written communication skills

• Reliable and dependable

• Ability to multi-task and work independently

Interior Designer

Legacy Event Studio - San Antonio, TX

April 2023 to 2025

On Call

• Designing and beautifying events upon request

• Planning strategically

• Creating intrinsic ideas

• Coordinating colors, furniture and background themes

• Identifying styles

• Professional networking

• Positive social skills

• Optimistic approach toward every person

• Team work makes the dream work

• Student and teacher mentality

• Applying due diligence

• Positive and professional demeanor

Medical Coder

Texas Workforce - San Antonio, TX

2022 to 2022

Subsidized Contract

• Previous experience with MedAct software

• Evidence of organization, communication skill and creating files for patients

• Typing 70-100 wpm

• Proficient in Outlook, Word, PowerPoint and Excel

• Previous experience in creating CMNs and TXXIXs

• Faxed discrete documents to patients specialists for review and authorized signatures upon request

• Proficient in using video conferencing software such as Zoom

• Authorized patients health insurance through Availity, CGS, Humana Tricare TMHP, Superior HP, Wellcare, WellMed and UHC

• Cold calling for patients to pick up ordered DME items

• Provided soft skills for every patient

• Professional demeanor

• Typed ICD-10 codes to inform patients diagnosis

• Typed CPT codes for medical treatments

• Typed HCPCS codes to facilitate the processing of health insurance claims by Medicare and other insurers

• Previous efficient experience with accuracy upon entering codes

Credit Union Teller

River City Federal Credit Union - San Antonio, TX

2021 to 2021

• Positive and professional demeanor

• Experience in customer service

• Ability to build rapport with members and also provide solutions for members with complaints

• Excellent written and verbal communication

• Assisted members with 1-3 transactions upon request

• Cash handled members withdrawal requests

• Transitioned members finances through different accounts upon request

• Applied due diligence

• Assisted with vault verification, night depositories, CRM, shared branching non member transactions, cashier checks, teller checks, savings bonds, cash advances, credit transfers, organization and debit card verification

• Assisted with checks received, cash received, transaction history direct deposit forms, deposited or withdrew upon River City members request

Foreign Language Interpreter

SOSi - San Antonio, TX

2021 to 2021

Subsidized contract

• Positive approach due to assisting minors from 3rd world countries

• Assisted minors directly to case managers, RNs, licensed counselors, and lead supervisors

• Advocated assigned groups that ranged from 6-12 minors due to their personal traumatic background checks

• Engaged in sport activity to ensure positive behavior

• Applied positive psychology

• Communicated with Lead Supervisors daily

• Attended necessary team meetings to discuss any conflicts resulting in positive solutions Intake Coordinator

BrightStar Care - San Antonio, TX

2021 to 2021

• Determined appropriate services required

• Communicated with marketing/public relations for follow ups

• Contacted both medical and behavioral health providers to ensure coordination of services

• Resolved patient issues and responded to phone and fax inquiries

• Entered data into billing system completing all required functions

• Spoke to all referral sources, gathered and input intake information into the computer system completing the intake process

• Interfaced with third party payers to determine insurance benefits / self-pay status authorization at the time of intake

• Coordinated with other departments in the facility as needed to ensure the patients will receive appropriate treatment

• Organized daily activities to assure the department functions according to accepted standards PC Technician

Community Options - San Antonio, TX

December 2019 to September 2020

• Typed patients behavior disorders through assigned web portal

• Micromanaged patients

• Provided medical treatment toward patients upon supervision

• Applied Chain of Command when necessary

• Communicated with Program Manager, Executive Director, RN and other PC techs

• Intrinsically attended workshops

• Organized and created patient files

• Kept record of patient data in assigned area

• Corrected any information upon being outdated

• Applied due diligence

Retail Sales Associate/Cashier

Once Upon a Child - San Antonio, TX

2019 to 2019

• Positive and aware with a professional demeanor

• Greeted customers upon entrance while multi tasking

• Coordinated assigned clothing, shoes,items and toys

• Attended assigned meetings by store owner

• Ability to organize, communicate and prioritize

• Intrinsically helped team

• Closed store and assisted team

• Applied customer service skills

• Positively approached customers if they needed help IT Intern

i.c.stars - Chicago, IL

February 2018 to June 2018

Worked in a scrum environment with a self organized team that consisted of a Business Analyst, Technical Analyst, Front & Back End Developer, Engagement Manager, Product Owner and Scrum Master. Completed 1,000 hours at i.c. stars. Mocked an Internal Application for a 500 Fortune Company named TTX Company.

Independent Contractor

Brand Troops INC - Chicago, IL

2018 to 2018

• Applied direct marketing

• Applied positive social skills

• Positively approached with an optimistic attitude

• Assisted potential clients

• Represented throughout Chicago with an additional team member to advertise products

• Provided hospitality toward everyone

• Requested corporations permission to actively engage in sales Account

Executive

NRG Global - Chicago, IL

2018 to 2018

Management training as an Account Executive that learned marketing systems, self management and personal finance with a teacher/student mentality. Problem solved and build rapports with clients. Learned conflict resolutions, public speaking and professional networking. Data

Entry Clerk

US Department of Homeland Security - Chicago, IL

2017 to 2017

• Transferred data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners

• Typed in data provided directly from customers

• Created spreadsheets with large numbers of figures without mistakes

• Verified data by comparing it to source documents

• Updated existing data

• Retrieved data from the database or electronic files as requested

• Performed regular backups to ensure data preservation

• Sorted and organized paperwork after entering data

• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)

• Working knowledge of office equipment and computer hardware and peripheral devices

• Basic understanding of databases

• Good command of English both oral and written and customer service skills

Hostess and Waitress

The Well - San Antonio, TX

2016 to 2016

• As Hostess took note of reservations, seating availability, greeted patrons

• Memorized menu and made recommendations/mentioned promotions

• Took orders and made sure patrons were satisfied with visit

• Served patrons and families during planned events

• Provided proper etiquette manners toward everyone

• Organized and designed event tables for family gatherings

• Properly served designed meals with positive posture

• Confidently approached patrons and families after meals were eaten to build rapport

Retail Sales Associate/Cashier

White House Black Market - San Antonio, TX

2015 to 2015

• Color coordinated and steamed clothes

• Organized merchandise within store

• Dressed mannequins and setup window displays

• Setup displays and promotional material within store

• Worked with team to complete duties at a faster pace

• Assisted customer transactions with an optimistic approach

• Positively handled customers transactions by cash, debit cards, or credit cards

• Assisted customer returned items

• Greeted customers upon entrance

• Positively approached customers to build rapport

• Adapted to retail environment

Waitress

Sideliners Pub & Grill - San Antonio, TX

2015 to 2015

• Memorized menu and made recommendations

• Mentioned promotions during boxing events

• Took orders and made sure patrons were satisfied with visit

• Provided hospitality toward every patron and family

• Worked with team to complete duties for a faster pace

• Organized, cleaned and closed restaurant

• Always asked questions

• Interpersonal personality yet adaptable

• Active communication

• Confidently served food with a proper posture

• Positively approached Sideliner customers and families to build professional rapport

Food Prep

Bill Miller BBQ - San Antonio, TX

2013 to 2014

• Labeled and packaged food for cooking

• Sliced, measured and prepped food

• Took stock of what was used and needed to reorder

• Positively provided hospitality toward Bill Miller customers

• Shadowed team members upon computer and cash register

• Handled Bill Miller customers food transactions

• Intrinsically helped team to complete duties

• Positively approached Bill Miller customers to assist upon requested orders

Etiquette Server

Best Waiters of Chicago - Chicago, IL

June 2012 to June 2013

• Took orders, presented and explained specials, offered information, and made suggestions about the menu.

• Served five course meals with professional appearance and mannerism.

• Maintained clean and sanitary work areas and tables.

• Anticipated and fulfilled guest needs and requests.

• Bringing menus, listing and describing specials, making recommendations and taking orders.

• Serving food to high standards by ensuring that all dishes are presented correctly and in a timely manner.

• Checking on diners during their meal to ascertain their satisfaction levels.

• Organized and designed high class events

• Followed proper etiquette regulations

• Set events in a timely/fast manner

Retail Sales Associate/Cashier

Stein Mart - San Antonio, TX

2013 to 2013

• Learned customer service skills

• Coordinated clothes

• Assisted Stein Mart customers in dressing area

• Learned positive psychology

• Learned how to cope with unsatisfied Stein Mart customers

• Handled transactions through cash register

• Handled Stein Mart customer refunds upon micro management

• Received and stocked merchandise

• Professionaldemeanor

• Assisted upon approach

• Attended team meetings upon request

Retail Sales Associate/Cashier

Amici Leather & Fur - Chicago, IL

2011 to 2011

• Professional demeanor

• Positively shadowed team

• Greeted Amici customers upon entrance

• Assisted Amici customers upon request and approach

• Actively promoted

• Positively handled purchases and refunds

• Enhanced the sale of merchandise by building a rapport with Amici customers

• Organized, coordinated and closed store

• Learned hospitality skills

Education

Remote in Paralegal Studies

U.S. Career Institute

Skills

• Interior Design (10+ years)

• Medical Coding (1 year)

• Organized (10+ years)

• Adaptive (10+ years)

• Goal oriented (10+ years)

• Computer literate (10+ years)

• Proactive (10+ years)

• Leadership (8 years)

• People oriented (10+ years)

• Bilingual (10+ years)

• Cash handling (10+ years)

• Customer service (10+ years)

• Microsoft Office (5 years)

• Retail (10+ years)

Certifications and Licenses

Heartsaver Certification

September 2022 to September 2024

Completed the cognitive and skill evaluation in accordance with the curriculum of the American Heart Association Heartsaver Pediatric First Aid CPR AED Program Optional modules completed:

Heartsaver Pediatric Total, Pediatric First Aid, Child/Infant CPR AED, Exam, Asthma Care Video Systematic Training for Effective Parenting

May 2022 to Present

HOPES 3 Program

Triple P: Positive Parenting Program

July 2022 to Present

Provided by Empower House

MCH Gap Program

January 2022 to June 2022

Completed GAP Program with MCH Family Outreach

Code of Conduct for Financial Institution Employees October 2021 to Present

Customer Identification Program

October 2021 to Present

Elder Abuse for Member Service Representatives

October 2021 to Present

IRA Fundamentals

October 2021 to Present

Office of Foreign Assets Control

October 2021 to Present

Branch Security

October 2021 to Present

Credit Union Robbery

October 2021 to Present

Electronic Fund Transfer Act

October 2021 to Present

Fair and Accurate Credit Transactions Act

October 2021 to Present

USA Patriot Act

October 2021 to Present

Equal Credit Opportunity Act (Reg B)

October 2021 to Present

Military Lending Act

October 2021 to Present

Privacy of Consumer Financial Information (Regulation P) October 2021 to Present

Right to Financial Privacy Act

October 2021 to Present

Customer Due Diligence and Beneficial Ownership

October 2021 to Present

Truth in Savings Act (Reg DD)

October 2021 to Present

Additional Information

IT intern at i.c.starz

TTX Project

May of 2018

Analyzed, wrote and responded to an RFP (Respond For Proposal) created databases, tables, and stored procedures in SQL Server, made and presented PowerPoint Presentations, engaged with TTX mentors, was involved in all phases of Software Development Life Cycle using Agile Software development methodology. Understood customer and business needs, changed Back-End from ASP.NET to NodeJS, replaced time consuming processes with elegant, automated solutions that increased efficiency for the business users. Collaberated with team members regarding coding languages, accuracy, user experience and performance. Worked in an agile environment; scrum mastering.

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