Robert F. Jackson

SR. LOAN PROCESSOR

**** *. **** ******

Los Angeles, CA 90062

213-***-****

adxxdn@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Manage the customer relationship from submission to Underwriting through Funding, applying internal underwriting guidelines while adhering to compliance policies and disclosure timelines. This will include the efficient use of company technology and reporting systems to apply quality processing and underwriting while adhering to established turn time, productivity, and quality metrics. Perform a thorough pre-submission analysis to ensure the quality of each loan application. Understand and apply underwriting guidelines to ensure loans comply with company, investor and regulatory requirements.

● 18 years of experience in residential mortgages.

● Average 80 loans in pipeline

● Turn-around time for funding is less than 30 days

● Experiences in Conventional, Jumbo, VA and FHA loans

● Experienced processing in 48 states

EXPERIENCE

Loan Depot – Foothill Ranch, CA — SR. Loan Processor February 2012 - May 2018

In retail setting within the VA department communicated with licensed loan officer/loan originator, underwriter, funder and borrower as needed to ensure all parties are aware of loan status and any outstanding requirements ensuring quality customer service experience and adherence to established department guidelines and SLAs ● Disclosure and re-disclosures of borrower required forms as required by regulatory guidelines and timeframes ● Daily pipeline management to include, but not limited to, requesting lock extensions, condition follow up, vendor follow up as well as borrow communication standards are met ● Order required verifications as outlined in Loan Depot’s Underwriting and Funding policies including but not limited to 4506, VOEs, VOMs/mortgage ratings and social security verifications ● Prep, validate and draw documents in accordance with regulatory timeframes and department service and production levels ● Review supporting documentation for completeness and consistency with the loan application. Input missing or modified information in LOS, communicating discrepancies with information and documentation requirements with loan officers. Consistently meet or exceed established minimum productivity levels as determined and required by management ● Display excellent verbal, written and interpersonal communication skills ● Escalate detailed condition reviews, SKILLS

● Over 18 years experience in the

mortgage industry

● Experienced at running Du and

LP

● Experience in doc drawing,

appraisals, section 32 loans,

credit reports

● Knowledge of loan programs,

underwriting guidelines and

investor overlays. Programs

include Fannie Mae, Freddie

Mac, VA, FHA, HomePath,

Conforming Conventional and

Conventional Jumbo products

● Knowledge of loan systems

including lotus notes, clout,

handler, closer, doc magic, calyx

point, edge, data trac, Microsoft

word, excel, encompass

● Excellent verbal and written

communication skills

● Ability to work in a extremely

high paced environment

● Excellent management of time

● Experienced handling a large

pipelines of 80 plus loans

● Knowledge of 2010 GFE/Reg-X

appraisal reports and exceptions to Senior Level Management to review ● Maintain and cultivate an effective working relationship with internal production team members/customers, engaging proactively with loan originations, underwriters, funders and post-closing team members in regards to loan decisions, assignment of conditions, company/investor guidelines and loan scenarios ● Contribute to process improvement suggestions to promote process efficiency and improve consumer experience ● Respond to all inquiries in a timely manner as established by Company SLAs

Bank of America Home Loans – Pasadena, CA — Loan Processor February 2011 - February 2012

In retail setting within the VA department my duties included calling borrowers once the file is received from the setup department ● Pre -underwrote the files and went over and collected the items required from the borrower before the file is turned into underwriting ● Managed a large pipeline with borrowers in all 50 states ● Updated real estate agents, loan officers and asset managers through Equator and funding loans quickly.

Infiniti Investment and Loan – El Segundo CA — SR. Loan Processor May 2009 - February 2011

Submitting full complete files to lenders for approval with all disclosures including the new 2010 GFE in retail ● Spoke with borrowers to obtain any items needed to clear conditions ● Ordered all needed items including payoff demands, verifications, title, escrow, appraisals while providing great customer service.

EDUCATION

St. Bernards High School, Playa Del Rey, CA — High School Diploma September 1995 - June 1999

El Camino College, Torrance, CA — A.A. Degree

September 1999 - July 2001

Mt. San Antonio College, Walnut, CA — A.S. Degree

July 2001 - September 2003

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