Paris Bivens
Address Highland Park, United States, 48203
Phone 313-***-****
E-mail adxxd8@r.postjobfree.com
Results-oriented Assistant Store Manager offering several years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Known for creating stunning merchandise displays and improving revenue for location. Energetic and productive to thrive in customer-focused, fast-paced, and diverse environments. Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Work History
Assistant Area Manager
Boston Market, Westland, Detroit, and Canton, MI
2021 – Present
• Provides leadership for the marketing and operations functions for the Westland, Detroit, and Canton Stores.
• Oversees hiring/staffing, training, development, and supervision of the staff to maximize profitability.
• Builds and maintains a strong loyal customer base within company policies.
• Works to build and maintain a strong, dynamic team by communicating a clear Skills
Order management
Relationship building and management
POS systems operations
Systems and software programs
Staff Scheduling
Sales expertise
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vision.
• Gives direction on marketing, personnel, financial, operational, accounting, and site appearance issues.
• Assures that profit meets or exceeds its budget and is maintained to company standards.
Assistant Store Manager
Citi Trends, Detroit, MI
Oct 2020 - Sep 2021
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
• Reviewed sales and gross profit reports to determine options for increasing market growth.
Assistant Store Manager
Dollar General, Detroit, MI
Aug 2018 - Dec 2020
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
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Education
Master Of Humanities: Human Resources Management
Wayne County Community College District - Detroit, MI Dec 2017 -Dec 2018
Accomplishments
• Collaborated with a team of 15 in the development of opening stores in the district.
• Supervised team of 10 staff members.
• Resolved product issues through consumer testing.
• Achieved successfully opening stores by completing tasks with accuracy and efficiency.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Documented and resolved scheduling issues which led to easier scheduling. Languages
English
Certifications
Dec 2021 Team building