SARAH YETTER

Licensed Insurance Adjuster

Vineland, NJ 302-***-**** adxxcu@r.postjobfree.com

WORK HISTORY

Valvoline Instant Oil Change

Senior Automotive Technician - 2015-2017

Trained for Assistant Manager position and Preformed Administrative Duties such as: Answering and transferring phone calls, Conducting Interviews, Training new employees, Coordinating Staff, Employee Schedules, Data Entry, Counting and Recording money, Closing or Opening shop, Filing and Sending claim paperwork. Speaking with Customers and Handling Concerns. Leading Team Meetings, Inventory Tracking.

Inspect and Record All Vehicle Damages.

Check all fluid and air pressure levels and if needed top off liquids such as oil, coolant, brake fluid, window washer fluid, transmission fluid & greasing all fittings.

All oil changes must be completed in 15 minutes or less.

Performed Maintenance Services such as tire rotations, oil changes, transmission flush, coolant flush, front & rear differential flush, air filter replacement, air conditioning services, fuel system flush with fuel filter replacement, light replacement.

Sales, Customer Service, & Data Entry experience by speaking to customers about recommended factory maintenance services according by mileage, oil selections, and recording any reported damages from technicians, completing payment transactions.

Cleaning All Surfaces every day to keep workplace clean.

Hybrid, Eco, & Diesel Vehicle Experience

Keeping All Tools Organized.

Fast Pace Work Environment

Advanced conflict resolution skills

Nucar Chevrolet

Automotive Technician – 2017-2019

Inspect and Record All Physical Damages Found.

Diagnosing all Mechanical problems.

Preforming Repairs & Vehicle Maintenance

Parts Knowledge

Maintaining Detailed Vehicle Service and Diagnostic Reports Electronically.

Experience in suspension, A/C, electrical, fuel, brake, hybrid/eco vehicle systems.

Troubleshooting Performance Issues

Code Reading

Communicating with customers about damages/repairs in a comprehensive way

Create Repair Cost Estimates.

Following Safety Procedures

Mid-Atlantic Lubes

Automotive Technician – 2019 -2020

Preformed Oil Changes, Tire Rotations,Tire Replacement/Repair & Brake Replacement.

Inspecting Vehicle Damages

Maintaining Service Reports

Unemployed 2020 - Present

EDUCATION

Middletown High school

GED – 2013-2016

Completed High School

Passed 4 semesters of Spanish.

Studied animal science & medical classes including medical terminology, sports medicine, & anatomy.

Kaplan Financial Education

Pre licensing Property and Casualty Insurance Adjuster Exam Prep - 2022

Studied all lines casualty insurance of Delaware and Connecticut.

Proficient in State Regulations and Adjusting Procedures.

Homeowners, Commercial, Crime, Farmers, Automotive, Workers Compensation.

Insurance Terminology

Review Claims & Determine Coverage

Litigation Knowledge

Subrogation and salvage

Upmost Fair Claim Practices

Conducting through investigations to obtain supporting and substantial documentation for determining the facts of the loss.

LICENSES

CT Casualty Adjuster Workers Compensation Only

License Number- 19974287

SKILLS

Basic knowledge of medical terminology, common medical procedures and treatments.

Proficiency in Microsoft Office computer applications, including Word and Excel.

Attention to detail in processing all information, establishing priorities and meeting deadlines.

Excellent organization and time management skills.

Analytical and problem solving skills, including analyzing and interpreting large amounts of information and formulating logical, objective conclusions based upon the facts.

Ability to communicate effectively and professionally both verbally and in writing

Works effectively under pressure while meeting deadlines.

Working independently and productively with minimum supervision

Able to manage multiple projects and responsibilities at once.

Expert in problem solving.

Advanced knowledge of automotive body and mechanical repair/replace operations.

Expert critical and analytical thinking

Fast Learner

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