Qa Tester Customer Assistance
Resume:
SHWETA SINGH
SKILLS
• Verbal and Written Communication
• Coaching and Mentoring
• Confidential Records Management
• Accuracy
• Customer Assistance
• Microsoft Office
• Cash Register Operation
• Quick Learner
WORK HISTORY
March 2022 - Current
Casheir The Home Depot, Lower Pottsgrove, PA
June 2008 - September 2010
Microbiologist The Pepsico India Holding, Kanpur, India Greeted customers entering store and responded promptly to customer needs.
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• Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
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• Worked flexible schedule and extra shifts to meet business needs.
• Used POS system to enter orders, process payments and issue receipts. Worked with floor team and managers to meet wide range of customer needs.
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• Managed overall laboratory functions.
• Testing of raw material and packaging material.
Testing of finished product (soft drinks), to make sure product is safe to use by public.
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• Ordered laboratory equipment and supplies.
• Interpreted research findings and summarized data into reports.
• Scheduled and trained technical staff members.
EDUCATION
May 2023
Certificate In QA TESTING
JANBASK TRAINING, 1500 Tysons Corner, VA 22102
May 2007
Masters Of Science Microbiology
D G COLLEGE, CIVIL LINES, INDIA
CONTACT
Royersford, PA 19468
*.*******@*****.***
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