Christopher Boyd

803-***-****

adxx30@r.postjobfree.com

Objective

Seeking a customer service position with a company which will require me to utilize my skills, abilities, and experience in the banking field to ensure the company’s success. Skills

● Six years of experience providing customer support in a busy call center environment.

● Committed to providing the highest quality of customer service, with the ability to build productive relationships, resolve complex issues and win customer service loyalty.

● Strong relationship building skills, listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Relevant Experience

Wachovia Bank

Collections Representative 2001-2004

● Handled in-bound/out-bound calls pertaining to the reconciliation and collection of delinquent accounts, either directly or through appropriate channels including payment inquiry and reconciliation control units.

● Managing the acquisition of revenue/expense data for monthly product profitability. Atlantic Mortgage & Investment Corporation 1998-1999 Cash Recovery Processor/Foreclosure Department

● Responsible for contacting different investors to recover funds on claims filed by the company.

● Responsible for remitting funds to different attorneys, investors, and contractors for work completed on foreclosed properties

Previous Experience

Independent Contractor

2009-Present

Construction Worker

● Scaffolding erection; Tyvek house rap; Home remodeling Maintenance and Inspection Services 2006-2009

Inspector (Seasonal)

● Maintenance and inspection of water condensers/oil condensers during nuclear power plant shutdown

Military Experience

U.S. Army (National Guard) 1995-2004

Infantry

Education

State of Florida High School

Diploma