Customer Service Human Resources
Resume:
Jaime Kelley
Assistant Controller
Elkhart, IN
****************@*****.***
Seeking a full time position in Accounting/HR field. Offering a vast amount of experience in; Project Management, Accounting AP/AR, and Human Resources along with excellent computer skills and extraordinary customer service. Currently pursing Masters Degree in Accounting. Work Experience
Director of Finance
Heartland Footwear Inc. - South Bend, IN
February 2023 to Present
• Driving the financial planning of the company by analyzing its performance and risks
• Retaining constant awareness of the company’s financial position and acting to prevent problems
• Setting up and overseeing the company’s finance IT system
• Drive the financial planning of the company by analyzing its performance and risks
• Retain constant awareness of the company’s financial position and act to prevent problems
• Set up and oversee the company’s finance IT system
• Set targets for and supervise all accounting and finance personnel (management accountants, internal auditors etc.)
• Oversee all audit and internal control operations
• Develop the corporate fundraising strategy and manage relationships with partners and investors
• Prepare timely and detailed reports on financial performance on a quarterly and annual basis
• Conduct analysis to make forecasts and report to upper executives
• Ensure adherence to financial laws and guidelines
• In-depth knowledge of corporate finance and accounting principles, laws and best practices
• Solid knowledge of financial analysis and forecasting
• Proficient in the use of MS Office and financial management software (e.g. SAP)
• Analytical mind with a strategic ability
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• BA in Labor Studies, finishing MBA in Accounting currently Assistant Controller
Star Fleet Trucking - Middlebury, IN
April 2020 to February 2023
• Provide all HR at a local level supported by corporate staff
• Month end close for a public company.
• Strict observance of GAAP.
• Assist in audit preparation and document retrieval.
• Daily use of multiple systems including our ERP and TMS systems.
• Monthly close with journal entries and cash reconciliation.
• Support most aspects of account management including, billing, tax forms, reporting and posting of AR and AP.
Assistant Controller
Classic Transportation - Elkhart, IN
December 2017 to April 2020
• Handle all daily invoice posting.
• Handle all daily receivables posting.
• Balance all daily activity including driver deposits to com data pay cards.
• Process all AP including printing and documentation for all invoices.
• Handle all new hire setup including all escrow accounts and pay backs.
• Many other duties as assigned.
Payroll Specialist/System Administrator
Gurley Leep Automotive Group - Mishawaka, IN
March 2017 to November 2017
• Responsible for weekly payroll for over 1300 employees in 2 different states.
• Reviewing and submitting pay for all hourly, salary, commission and flag rate employees.
• Weekly commission's calculation for over 40 employees.
• Daily system maintenance including system configuration and general ledger configuration.
• Weekly journal accounting journal entries.
• Service work in progress calculations and uploads weekly for all store locations. Thor Motor Coach
Plant Administration - Elkhart, IN
April 2016 to July 2016
• Responsible for daily operations of plant including weekly payroll and time entry for over 150+ employees with unit adjustments.
• Parts and vendor communications and tracking for shortages and plant usage using DAX.
• Daily reporting of yard and shipments of units to audit and quality along with transportation.
• Updating and tracking all unit entry and status in DAX along with shortages and vendor issues.
• Responsible for plant accounting, along with purchase orders for outside vendors and submitting of receipts to home office for payment.
• Quality inspection of all units for shortages to ensure consistency and sound product.
• Weekly creation of unit schedules along with creation of travelers for production. Credit and Collections Specialist
Bayer - Mishawaka, IN
October 2015 to April 2016
Mishawaka, IN 10/5/15- 04/01/16 (contract)
• Credit and collections on national accounts using SAP system.
• Reviewed held orders that need manual credit review.
• Account review and credit limits set using company guidelines along with external documents like Experian, D&B and company financials.
• Forwarding of customer information beyond personal credit limit to appropriate team members for credit limit review.
• Worked designated accounts to minimize past due balances and clear up any missing documentation that may be needed to pay.
• Team environment of overlapping accounts to best assist the customers. Business Manager
Indiana RV Connection - Middlebury, IN
July 2012 to October 2015
• All funding and approval of financed deals in house.
• Submitted credit applications to multiple banks and made decisions on funding approvals.
• Updated all information monthly for each of our banks to keep up with current specials.
• Responsible for paperwork for all cash deals or finance that are sold by any sales person in the dealership.
• Responsible for all titling and BMV submittal for local and out of state paperwork along with any title issues.
• Responsible for selling GAP, Extended Warranty and Tire and Wheel Warranty.
• Responsible for all accounting in house, credit card closing and posting of payments to any parts or service payments and sales payments.
• Posting of all in house checks and cash, along with deposits to the bank.
• Mailing of information along with UPS and USPS.
• Interviewing prospective new employees, processing all new hire paperwork.
• Responsible for all payroll, time keeping, adjusting and vacation submittals.
• Keeping all employee files up to date with current information.
• Responsible for all new and ordered inventory, scheduling picks ups from plant, making sure all necessary paperwork is with each unit, and then stocking them in.
• Responsible for all scheduling of deliveries for new customers, finalizing deals and all final contracts. Parts and service overlap when our parts department is out, ordering of parts.
• Helping customers with sales of RV's when sales is busy or out of the office. Internet Manager/Lead Trainer/Executive Assistant
Firkins Nissan - Bradenton, FL
May 2011 to July 2012
• Oversee all internet leads coming into our system and the follow up on the leads by salesmen.
• Oversee all employee's work plans to ensure timely contact with customers.
• Helped salesmen and managers with follow up when they got behind.
• Personally made sure all vendors were up to date with our inventory and if not fixing the problems.
• Monitored website and third party listings to make sure they all were priced correctly.
• Printed time cards weekly and adjust time for employees.
• Responsible for customer service and printing of sales advisors schedules.
• Responsible for all information on Autotrader.com, and dealer.com leads and credit applications submitted into the dealership.
• Ordered all sales and office personnel uniforms and office supplies.
• Responsible for all training inside the dealership for new employees on the customer management system we use.
• Entered customers and policies and procedures to follow company wide.
• Helped on a daily basis with employees and customer entry issues along with computer issues Account Receivable's/Management
Whiteford Kenworth - South Bend, IN
September 2000 to April 2011
• Processed payments on accounts, posting of payments to accounts.
• Balanced cash and checks received for multiple cash drawers.
• Deposits, change and cash balancing for all drawers.
• Credit applications and decisions of credit amount to new accounts.
• Called on customers for payment of credit past due.
• Balanced journal entries monthly.
Computer Programs Used:
Education
Master's degree in Accounting
Indiana Institute of Technology
Present
Bachelor of Applied Science in Labor Studies
IUSB - South Bend, IN
June 2022
Associate's degree in Accounting
Ivy Tech Community College - Elkhart, IN
January 2018 to January 2020
Skills
• CREDIT (10+ years)
• ACCOUNTING (6 years)
• INVENTORY (4 years)
• FINANCE (3 years)
• WARRANTY (3 years)
• Adp Payroll
• Human Resource
• Data Entry
• ADP
• Quickbooks
• Payroll
• Bookkeeping
• Accounts Receivable
• Accounts Payable
• Microsoft Excel
• Outlook
• Budgeting
• Excel
• Great Plains
• General Ledger Accounting
• Account Reconciliation
• Financial Report Writing
• GAAP
• Office Management
• Balance Sheet Reconciliation
• General Ledger Reconciliation
• Journal Entries
• Microsoft Office (10+ years)
• SharePoint
• Power BI
• Analysis skills
Certifications and Licenses
Sage Accounting
August 2018 to Present
Certified in Sage Accounting Software
Bookkeeping
August 2018 to Present
Bookkeeping Certificate earned through Ivy Tech
Technical Certificate in Accounting
August 2018 to Present
Ivy Tech
Microsoft Office Specialist Excel
September 2018 to Present
Assessments
HR: Compensation & benefits — Expert
February 2020
Knowledge of compensation and benefits programs.
Full results: Expert
Analyzing data — Proficient
January 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Proficient
Management & leadership skills: Impact & influence — Highly Proficient January 2020
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient
Sales skills — Proficient
March 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Customer focus & orientation — Proficient
February 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills:
SAP, DAX, Great Plains, and numerous other multi-vendor accounting systems and inventory systems, Inventory management, credit applications and deal funding, credit collections and finance, parts and warranty claims for auto and RV industry, human resources, customer service, and many more.
Contact this candidate