SHEILA THEO

Rockwall TX *****

adxwze@r.postjobfree.com

864-***-**** LinkedIn Profile

SUPPLIER DEVELOPMENT QUALITY MANAGER

Motivated results-driven professional with over 15 years of experience in Sourcing, Quality Management Engineering and Manufacturing. Ability to work in a rapidly changing environment, managing multiple projects within deadlines. Masterfully works with customers and suppliers to ensure the reliability of products and conformance to customer requirements. ISO certified leader capable of addressing performance issues and monitoring supplier quality and delivery performance. Proven track record of dramatically improving infrastructures to increase productivity and achieve results. Consistently successful in delivering cost reductions, improved quality, and efficiencies. Demonstrated knowledge of Lean Six Sigma. AREAS OF EXPERTISE

- Quality Leadership

- Team Development

- Project Management

- Quality Management Systems

- Risk Management Process & Analysis

- Customer Focused

- Strong Math Background

- Effective Communication Skills

- Root Cause Analysis

- IATF

- Contracts, Pricing & GPO’S

- ISO Auditor/ VDA 6.3

SELECTED ACCOMPLISHMENTS & HIGHLIGHTS

Developed Inspection routine for inspection of Final Product.

Developed and empowered 50 employees cross-training them successfully for (7) seven Automotive Customers - GF Linamar.

Successfully led customer: BMW Shock Towers out of Escalation – reduced customer complaints from 31 to 0 - GF Linamar.

Implemented plan reduce repairs for CS1 and reduced scrap 40% - GF Linamar.

Significantly reduced backlog in escalation supplier from 48,778 to 0 in 6 weeks – ZF Transmissions.

Successfully led 2 Suppliers out of Escalation (Machining, Castings Suppliers) – ZF Transmissions.

Developed ASME Compliance tool for Cryogenics and ASME and led the Compliance team for ASME and DOT initiatives – Trinity.

Spearhead Compliance Training for Registered Transporters - trained/certified operators at all repair locations – Trinity.

Initiated new product introduction in Rail plant for storage containers in a record 8 weeks to 1st shipment - Trinity.

Managed ERP weekly copper project on $37,000,000 cable buy – reduction of cycle time by 15% - General Electric.

Reduced main shaft inventory 50% with no fulfillment impact, saving cost of capital $2,000,000 - General Electric. PROFESSIONAL EXPERIENCE

QUALITY MANAGER Petmate, TX 12/2022 – Present

Managed 8 internal technicians inspection Routine End of line, Recalls, Customer Complaints.

Daily reporting to Functional teams at Production meetings and T2 Meetings.

Implement Product Quality Plan for Kennels.

IAuditor Administrator Initial kickoff – Safety Culture to go paperless with inspection audits for Quality.

Developed Customer requirements and reinstituted customer required testing.

Mitigated plan to improved failed Quality system for product quality, due to lack of compliance with Customer requirements. Regional QUALITY MANAGER American Bath Group, TX 08/2021 – 12/2022

Managed 2 Regional Quality Engineers and 6 Quality Managers.

Implement control plan for the American Bath Group facilities.

IAuditor Administrator Onboarded Plant Managers to iAuditor software to support KPI internal audits.

Developed Team Share-point page for Quality reporting and Corporate Portal.

Managed product quality, exceptional customer satisfaction, and the quality system to support ISO 9000 compliance.

Maintained and reported on key quality matrix and presented to management monthly.

Developed improved Quality Visual Inspection criteria and lean process routine to improve inspection checks. QUALITY MANAGER GF LINAMAR - Mills River, NC 08/2020 – 06/2021 SHEILA THEO

2 P a g e

Trained to the corporate quality assurance system and improved team that worked to ensure customer satisfaction, and positively impacted financial performance.

Developed and maintained internal audit team to support internal quality system requirements.

Managed product quality, exceptional customer satisfaction, supplier quality, and the quality system to support IATF 16949 compliance.

Established TPM for quality Labs CMM X-Ray 3D scanner.

Developed NCR System to track defects and a Tooling system to track tool orders to incorporate improved quality reporting and effective root cause analysis.

Maintained and reported on key quality matrix and presented to management monthly. PRINCIPAL SUPPLIER DEVELOPMENT ENGINEER ZF TRANSMISSIONS - Gray Court, SC 08/2018 – 07/2020

Ensured on time installation and capacity for new programs at supplier locations in National and International.

Project Lead Escalation Level 3 (highest level of escalation for supplier quality management at ZF Transmission).

Facilitated project management for Supplier development measures to achieve maturity level of purchased parts while ensuring the project would complete on time with the needed capacity was installed.

Led the CMM Improvement Process to create standards to maintain frozen process and develop TPM.

Collaborated with Materials, Quality, and Engineering strategies driving the supplier to meet the team’s core objective plan. DIRECTOR OF QUALITY & COMPLIANCE TRINITY INDUSTRIES - Dallas, TX 2015 - 2017

Successfully established the Corporate Quality Assurance System and a team in (9) nine manufacturing locations (US, Canada, and Mexico) that promoted customer satisfaction, and positively impacted Trinity Industries’ financial performance.

Effectively integrated the Quality Management System for Cryogenics ASME manufacturing plants.

Ensured business, technical, and operating facilities met ISO 9001, ASME, and Department of Transportation requirements.

Reduced Alloy LLC. Facility Quality Audit findings 38 to 0 and customer complaints from 24 to 0.

Developed and led weekly warranty meetings for all Cryogenics facilities and initiated significantly improved customer feedback.

Integrated web portal between (9) nine plants including: standard KPI, warranty data, internal defects, and supplier scorecards.

Project Lead for the startup of a new ASME Shop in Oklahoma City for ASME storage containers. LEAD SOURCING QUALITY ENGINEER GENERAL ELECTRIC - La Port, TX 2005 - 2015 Manufacture of Wind Towers, Oil & Gas Products, Gas Turbines, and Aviation Combined SQE GE Wind Tower SQE Fabrication & Special Products (2005 - 2010) and GE Oil & Gas Casting / Forging.

Comprehensively provided project management for Quality KPI’s and on time delivery issues for casting and forgings.

Scrap avoidance project, generating savings of $940K in crankshaft inventory management.

Successfully reduced 2014 defect count by 55% over 2013 and improved total cycle time by 29%

Worked with engineering team to successfully match trace ability of $100 K of excess material.

Collaborated with stakeholders to identify material requirements and quality standards for casting, forging, and heavy fabrication. LEAD SOURCING Buyer GENERAL ELECTRIC Wind Towers - Greenville, SC 2010 - 2012

Purchased Wind factory and field production (bulk and specialized production, electrical cables and equipment)

Negotiated master service agreements with supplier.

Resolved $190,000,000 backlog of Canadian accounts payable issues.

Utilized Six Sigma quality management practices to deliver cost-reduction, quality, efficiency and lead-time improvements within complex technical supply chain management processes. EDUCATION

Bachelor of Science: Interdisciplinary Studies 2003 UNIVERSITY SOUTH of CAROLINA – Spartanburg, SC Associate of Science: Industrial Electronics 1998 SPARTANBURG TECHNICAL COLLEGE – Spartanburg, SC Associate of Science: Automation (Robotics) 1996 SPARTANBURG TECHNICAL COLLEGE – Spartanburg, SC CERTIFICATIONS

Certifications Six Sigma Green Belt VDA 6.3 ISO Quad Auditor

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